武汉招聘

Main Responsibilities:

1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.

2. Represents the company to the customer and assumes accountability for customer satisfaction with service.

3. Assures operational quality of system equipment.

4. Coordinates actions with customers to minimize down time.

5. Provide assistance to Installation Engineers and junior engineer in resolving problems.

6. Engage, communicate and co-work with Product Support Organization on escalated technical matters.

Requirements:

1. Bachelor degree with at least 3 years of work experience in supporting complex capital equipment for the semiconductor industry is required.

2. Strong communications and interpersonal skills.

3. Responsible working attitude, strong team spirits and good ability to provide guidance to team members.

4. Ability to work under pressure.

5. Proficient in the English language.

6. Knowing well about electronics principle and have good sense at electrical circuit troubleshooting.

7. Basic concept for optical system.

8. Strong software management skill, have unix background is a plus.

9. The ability of logical thinking.

KLA为世界著名的专业美资半导体（芯片）设备供货商，公司总部在美国加州，自1976年成立以来不断致力于产品研究与发展，提供全世界客户更完善及人性化服务，并协助半导体（芯片）厂商创造高品质、高效率的产质，目前分公司遍布美洲、欧洲、亚洲等国家。KLA于1999年后在中国上海、天津、北京、苏州成立分公司或办事处，并本着往下扎根的精神积极培育优秀人才，除本身内部实战培训，并出国接受更高级的科技锻炼。我们以专业团队及优秀技术来提供给您更大的发展空间与人生规划。