Telesales or Inside Sales
普印力商贸（上海）有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：办公用品及设备
职位信息
- 发布日期：2017-05-22
- 工作地点：北京-朝阳区
- 招聘人数：2人
- 工作经验：2年经验
- 学历要求：本科
- 语言要求：普通话 精通 英语 一般
- 职位月薪：4500-6500/月
- 职位类别：电话销售 销售行政专员/助理
职位描述
职位描述：
Scope of the Job
To provide account management and account follow-up via telephony and IT systems to assigned final-tier partners in partnership with Channel managers and Territory Account Managers to optimize PTX China Business.
1. Establish and maintain good account relationship
a. Outbound calls to existing partners on regular basis to maintain good account relationship
b. Build and maintain top-of-mind share for PTX brand and product preference
c. Build new relationship to new / potential partners based on assigned list from BDM or channel managers
d. Well versed in final tier programs and on-going promotions or incentives to drive final-tier to sell more PTX business
e. Viewed by Final Tier partner as their “Trusted” account manager in PTX
2. Out-bound Account management and follow up
a. Outbound call check-list to help channel manager and Territory account manager follow up tasks
b. Provide regular account updates and follow up status
c. Gather inputs and feedbacks from partners on these issues
d. Status checks in the partner calls
3. Optimize PTX business opportunity
a. Status update on existing funnel from partners already registered in PTX list
b. Uncover new opportunities
c. Help partners register the new opportunities in PTX Deal Registration
d. Help to escalation / highlight funnel issues to TAM and Channel Manager
4. Issues and escalation handling
a. Provide summarized reports on issues & feedback from partners on daily, weekly basis
b. Provide communication on resolutions or status update from PTX back to partners.
c. Act as final tier partners’ “Inside-Sales” Go-to person for PTX business
5. Gather business intelligence from the channel partners
Key Responsibilities
1. Own account management of final tier partners via outbound telesales
2. Build and maintain strong partner relationship of these partners
3. Drive these final tier to meet / exceed assigned business targets by month, quarter and year
4. Drive these final tier partner to meet their channel business fundamentals targets
5. Uncover new opportunities
6. Work on existing opportunities to help drive closure
7. Plan outbound call based on daily / weekly call schedule, check-list to reached desired objectives
8. Provide call / activity summary based on daily, weekly and monthly roll-up
Qualifications
1. Diploma or University degree holder in Business, Computer Science or equivalent
2. Good communication skills, especially over telephone
3. Detailed and good follow-up capability
4. Strong desire to win
Key Experience
1. Experience in telesales, telephone techniques and etiquettes
2. Experience in sales of IT hardware (printers) via channel partners
3. Experience in selling into commercial or industry vertical market
4. Experience at managing partner relationship, business and channel programs
5. 1-3 years in IT business, esp in telesales
Skills and Knowledge
1. Good inter-personal /communication skills
2. Effective listening skills, questioning skills (on the phone)
3. Business, sales and partner management skills
4. Detailed, patient and excellent ability to follow up on tasks
5. Able to build trust with partners
6. Track record of good work attitude and able to deliver consistent and predictable business results
7. Good knowledge of China IT Printing business, key market segments and Partner management
8. Track record of business and code of conduct compliance
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Scope of the Job
To provide account management and account follow-up via telephony and IT systems to assigned final-tier partners in partnership with Channel managers and Territory Account Managers to optimize PTX China Business.
1. Establish and maintain good account relationship
a. Outbound calls to existing partners on regular basis to maintain good account relationship
b. Build and maintain top-of-mind share for PTX brand and product preference
c. Build new relationship to new / potential partners based on assigned list from BDM or channel managers
d. Well versed in final tier programs and on-going promotions or incentives to drive final-tier to sell more PTX business
e. Viewed by Final Tier partner as their “Trusted” account manager in PTX
2. Out-bound Account management and follow up
a. Outbound call check-list to help channel manager and Territory account manager follow up tasks
b. Provide regular account updates and follow up status
c. Gather inputs and feedbacks from partners on these issues
d. Status checks in the partner calls
3. Optimize PTX business opportunity
a. Status update on existing funnel from partners already registered in PTX list
b. Uncover new opportunities
c. Help partners register the new opportunities in PTX Deal Registration
d. Help to escalation / highlight funnel issues to TAM and Channel Manager
4. Issues and escalation handling
a. Provide summarized reports on issues & feedback from partners on daily, weekly basis
b. Provide communication on resolutions or status update from PTX back to partners.
c. Act as final tier partners’ “Inside-Sales” Go-to person for PTX business
5. Gather business intelligence from the channel partners
Key Responsibilities
1. Own account management of final tier partners via outbound telesales
2. Build and maintain strong partner relationship of these partners
3. Drive these final tier to meet / exceed assigned business targets by month, quarter and year
4. Drive these final tier partner to meet their channel business fundamentals targets
5. Uncover new opportunities
6. Work on existing opportunities to help drive closure
7. Plan outbound call based on daily / weekly call schedule, check-list to reached desired objectives
8. Provide call / activity summary based on daily, weekly and monthly roll-up
Qualifications
1. Diploma or University degree holder in Business, Computer Science or equivalent
2. Good communication skills, especially over telephone
3. Detailed and good follow-up capability
4. Strong desire to win
Key Experience
1. Experience in telesales, telephone techniques and etiquettes
2. Experience in sales of IT hardware (printers) via channel partners
3. Experience in selling into commercial or industry vertical market
4. Experience at managing partner relationship, business and channel programs
5. 1-3 years in IT business, esp in telesales
Skills and Knowledge
1. Good inter-personal /communication skills
2. Effective listening skills, questioning skills (on the phone)
3. Business, sales and partner management skills
4. Detailed, patient and excellent ability to follow up on tasks
5. Able to build trust with partners
6. Track record of good work attitude and able to deliver consistent and predictable business results
7. Good knowledge of China IT Printing business, key market segments and Partner management
8. Track record of business and code of conduct compliance
职能类别： 电话销售 销售行政专员/助理
关键字： 电话销售 内部销售 支持外部销售 沟通代理商 跟踪 合适 总结
公司介绍
About Us
For more than 40 years, Printronix has been addressing global customer needs for mission-critical industrial printing. Offering the two most-trusted brand names in back office and supply chain printing, Printronix and TallyGenicom, known throughout manufacturing, distribution, retail, banking, government and enterprises across the globe.
Our Mission
It is our purpose to be the trusted global leader of highly reliable, innovative printing products, solutions and services to support and improve business critical applications in industrial environments.
Our Vision
Our vision is to enable continuous movement of goods through supply chains of global enterprises by engineering superior solutions and providing customer support that is second to none.
For more than 40 years, Printronix has been addressing global customer needs for mission-critical industrial printing. Offering the two most-trusted brand names in back office and supply chain printing, Printronix and TallyGenicom, known throughout manufacturing, distribution, retail, banking, government and enterprises across the globe.
Our Mission
It is our purpose to be the trusted global leader of highly reliable, innovative printing products, solutions and services to support and improve business critical applications in industrial environments.
Our Vision
Our vision is to enable continuous movement of goods through supply chains of global enterprises by engineering superior solutions and providing customer support that is second to none.
联系方式
- 公司地址：地址：span霍山路777号A座