武汉招聘

职位描述：
General Profile:
Recognized as an expert within the company.
Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements.
Solves unique and complex problems that have a broad impact on the business.
Contributes to the development of functional strategy.
Leads project teams to achieve milestones and objectives.
Progression to this level is typically restricted on the basis of business requirements.

Key Responsibilities

1. Engages with customers to understand customer roadmap, interpret the technology and service needs and identify opportunities for Applied service engagement. Identify customer high value problems.

2. Works with service business unit and service products development team in service product development and transfer to customers including on-site optimization. Capture and feedback service learnings to SBU and SPD.

3. Serves as liaison between the customer and the SBU/SPD, ensuring clear understanding of customer issues and delivery of applicable service solutions.

4. Works closely with customer and FSO team to meet CSA performance KPIs.

5. Resolve significantly complex tool issues utilizing systematic troubleshooting methodology (DOEs, FDC, Analytics, etc.).Communicate learnings to rest-of-world to strengthen service product packages.

Functional Knowledge
? Knowledge of 4 or more processes on 2 or more technologies
? Advanced integration, FDC, data analytics, metrology knowledge
? Regarded as the technical expert in their particular field
? Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.
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应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。