IT Business Analyst & Systems Support Manager
费列罗贸易(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品) 贸易/进出口
职位信息
- 发布日期:2015-04-08
- 工作地点:上海
- 招聘人数:若干
- 工作经验:5-7年
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:面议
- 职位类别:信息技术经理/主管
职位描述
Job Scope Coverage:
· Ferrero China has more than 24 offices distributed across China mainland with the China Head Quarter based at Shanghai.
· Ferrero China has more than 300 IT office users and 200 mobile devices users.
· Ferrero IT China responsible for IT infrastructure, applications systems, information security and IT process for Ferrero China.
Major Job Responsibilities:
1. Business Analyst & Consultancy
· IT BA needs to be proactively investigate the present business process and application systems used.
· IT BA needs to work with various business partners to understand business requirements and able to translate it into technical specifications.
· He or she shall apply the combine knowledge and expertise skills in business and ICT (Information & Communication Technology) to propose IT solutions to address the business needs and improve the business efficiency.
· Ensure local IT application system is aligned & comply with Corporate IT direction with the best interest to enable local business rapid growth.
2. Systems Support & Maintenance
· Ensure the application systems stability, BAU (Business As Usual) & Optimization.
· Hands on incident management and follows up of application systems issues.
· Ensure the incident is response and resolved within the SLA.
· Hands on systems upgrade & testing.
3. Vendor Management & Project Management
· As application system project lead to manage project scoping, development, implementation, users training & close-up.
· Work, coordinate, manage & leverage Corporate & local IT, Internal & external resources to accomplish the job to meet and over the expectations.
4. IT Processes & User Satisfaction Improvement
· Review /Build up standard IT applications IMAD internal process to improve on working efficiency
· Partner with IT Helpdesk team to support users within region.
· IT systems service monitoring, analysis and follow up for improvement.
· Conduct end users survey and follow up
5. Information Security
· Leading IT security policy localization & IT service process define, to protect company data security and IT operational service on a level in compliance with the corporate standard.
6. Reports & Documentations
· Setup good documentation for traceability and follow up on the ICT application systems.
· Provide regular update and reports on the operations & project progress.
Job Requirements:
1. At least 6 years working experience on at least one of the following business operations & functions (Sales, Marketing, Logistic, Operation, Financial Accounting & Control, Business Process Engineering)
2. Has strong interest with demonstrable achievements in business process automation & IT application systems support
3. Have at least 3 year experience in SAP and other satellite systems operations and/or developments.
4. Bachelor's degree or above.
5. Familiar with ICT (Information & Communication Technology) systems solution in related area.
6. Europe or US MNCs working experience is required.
7. Excellent English oral is a must as the candidate needs to communicate with European colleagues.
8. Customer focus and ability to manage multitasks with minimum supervision
9. Italian is an added advantage.
公司介绍
Headed by Giovanni Ferrero as Chief Executive Officer, the Group closed the operating year with a consolidated turnover of 7,218 million Euro, representing an increase of 9.1% over the previous year. Operating results were particularly good in Russia, the U.S. and Brazil. The operating result for the Group as a whole, with an EBT of 856 million Euro, down 4.1% over the previous year, on the other hand, reflects an extremely difficult economic situation at international level, in the presence of high financial volatility affecting all countries the world over.
The average number of people employed in 2010/11 was 21,913 units, well in keeping with the employment level during the previous year (21.736 units).
In the course of the year ended on 31 August 2011, the Group made new investments amounting to 382 million Euro (5.3% of turnover), and 350 million of this amount was spent to strengthen the Group’s production activities. Besides the constant contributions to innovation, research and development, further investments were made in the fields of energy and environmental sustainability at Ferrero production sites in Italy, Germany, Poland and Belgium. The Group carried on its initiatives for the development of some of the poorest areas in the world according to the Ferrero Social Enterprises program.
费列罗国际有限公司(费列罗集团控股公司)已经审批了集团截至2011年8月31日财年的合并财务报表。截至该年度,集团由72家附属公司组成,其中包括38个经营单位,15家工厂和3家社会企业,产品销往一百多个国家和地区的市场。
在行政总裁乔瓦尼?费列罗先生领导下,集团在该经营年度实现总收入72.18亿欧元,比上一年度增长9.1%。其中俄罗斯、美国和巴西的经营业绩尤为可喜。但另一方面,集团税前盈利8.56亿欧元,比上一年度下滑4.1%,也反映了在金融高度动荡波及世界各国的背景下,全球范围异常困难的经济状况。
集团在2010/11财年共有21,913名员工,与上一年的雇佣人数(21,736名)持平。
在截至2011年8月31日财年内,集团新增投资达3.82亿欧元(占总营收的5.3%),其中3.5亿用于增强集团的生产能力。除不断致力于创新和研发,集团还进一步投资于意大利、德国、波兰和比利时的生产设施,促进能源和环境的可持续发展。集团还继续通过它的社会企业项目为世界上一些最贫困地区的发展做出贡献。
目前,费列罗公司不仅在上海设立了中国区总部, 还在广州,天津,北京,杭州,成都,南京和深圳等地建立了自己的销售团队。
联系方式
- 公司地址:浦东新区世纪大道1528号陆家嘴基金大厦9楼
- 邮政编码:200122