太原招聘

职位描述：

The Executive Technology Office provides technology support to company officers and their staffs. This position will act as the lead IT face off for executive support within the region and represents the face of IT to the company leadership. This environment often requires out of the box thinking, where creative problem solving is encouraged to meet customer requirements. The position requires the highest level of integrity, trustworthiness, and discretion, as Analysts are routinely asked to assist with the creation, modification and transport of company secret and confidential information, as well as other sensitive data. This is a fast-paced, constantly evolving environment with direct exposure to upper management in a 1:1 setting. 

Job Description:
? Lead problem resolution and provide direction for AP exec support team when troubleshooting with executives via telephone, e-mail and personal visits to offices/homes. At times may require off-hours support.
? Provide guidance and lead resolution to hardware/software/network problems associated with PCs, laptops, PDAs, printers, mobile phones, corporate/office applications.
? Act as lead and primary point of contact when interfacing via face to face and email with Senior Management and their staffs to resolve technology issues to full closure.
? Determine and lead the set-up of off-site remote room audio and video capability based on meeting requirements and executive requests.
? Act as primary interface with Supervisor in EU and Manager in FNA on issues, status and help needed within region. Also act as primary point of contact with IT leadership on status and escalated issue resolution within region.
? Provide support to executives during international hours (extended hours) as needed and coordinate with team members to ensure coverage during off-hours.
? Ensure ETO standard processes are being implemented correctly across team within AP region.
? Lead and represent AP exec support in discussions with global FNA, FOE, FSA ETO teams when resolving issues systemic to ETO customer base, specific focus on AP customer needs, usage and preferences.
? Coordinate AP exec support participation in early pilot programs within the company.
? Provide technology support for Senior Executive on-site executive meetings and off-site conferences.
? Ensure AP is following appropriate customer data recovery, backup, and destruction/wipe service in compliance with IT Security policies and ETO standards.
? Perform SILAS administration functions
? Perform PC staging, using Ford standard Global Client staging process.

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公司宗旨
打造更美好的世界，让每个人自由移动，追逐梦想
OUR PURPOSE
To help build a better world, where every person is free to move and pursue their dreams.


福特汽车公司作为全球汽车企业之一，提供包括设计、制造、销售高品质的轿车、SUV、卡车、电动车型、林肯品牌豪华车型及相关售后服务，并以先锋创新的品牌精神与Ford+发展计划为指导，建立全时全方位的新型客户关系，重振汽车业务，引领电气化革命，全面推进企业现代化，利用智能网联软件、数据和服务，不断提升客户体验。

今年正值福特汽车公司成立118周年之际，福特秉持“打造更美好的世界，让每个人自由出行，追逐现梦想”的宗旨，到2025年底在电气化业务方面全球投入300亿美金，ALL-IN电气化，并已成立全新电池创新中心Ford Ion Park，投资研发固态电池。面向L4级别自动驾驶，福特第四代自动驾驶测试车已上路，Blue Oval智能科技平台，携手苹果、亚马逊和百度等，打造更智能的生态系统。在Ford+发展计划的指引下，福特汽车正在驶入新的发展之路。