太原 [切换城市] 太原招聘

Publications/SST/Equipment Specialist

福特汽车(中国)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2013-09-04
  • 工作地点:上海
  • 招聘人数:1
  • 职位类别:其他  

职位描述

Position Purpose(Overview of the position);
The Publications/SST/Equipment Specialist is responsible for leading the development & delivery of publications/SST & Equipment programs for Highend Imported Vehicle Dealers to create a professional and profitable Dealer network that clearly reflects the Vehicle brand promise.

Key Roles and Responsibilities of Position

  • Manage all aspects of Publications/Special Service Tools (SST)/Equipment operations in support of the FIRTFT and customer satisfaction targets.
  • Establish support infrastructure and procure SST, service equipment and electronic diagnostic equipment for dealers to create a professional and profitable dealer network.
  • Manage new dealer service layouts, equipment selections and needs, while directing dealership implementation plans with corporate and vendor.
  • Manage development and delivery of new model special tools and equipment in support of vehicle launch
  • Manage service information development timing, translation and delivery
  • Oversee owner’s kit development, translation and fulfillment process at entry port
  • Manage development and delivery of GFB, TSB, and DCB
  • Select and effectively manage suppliers to ensure a high standard of service is delivered consistently.
  • Work closely with business departments across Marketing, Sales and Service to accurately support their business objectives.
  • Ensure clear and consistent communication and coordination with dealers.
  • Implement a product training strategy and manage the development and delivery of all products training to ensure effective product launch and sustainment across all dealers.

公司介绍

公司宗旨
打造更美好的世界,让每个人自由移动,追逐梦想
OUR PURPOSE
To help build a better world, where every person is free to move and pursue their dreams.


福特汽车公司作为全球汽车企业之一,提供包括设计、制造、销售高品质的轿车、SUV、卡车、电动车型、林肯品牌豪华车型及相关售后服务,并以先锋创新的品牌精神与Ford+发展计划为指导,建立全时全方位的新型客户关系,重振汽车业务,引领电气化革命,全面推进企业现代化,利用智能网联软件、数据和服务,不断提升客户体验。

今年正值福特汽车公司成立118周年之际,福特秉持“打造更美好的世界,让每个人自由出行,追逐现梦想”的宗旨,到2025年底在电气化业务方面全球投入300亿美金,ALL-IN电气化,并已成立全新电池创新中心Ford Ion Park,投资研发固态电池。面向L4级别自动驾驶,福特第四代自动驾驶测试车已上路,Blue Oval智能科技平台,携手苹果、亚马逊和百度等,打造更智能的生态系统。在Ford+发展计划的指引下,福特汽车正在驶入新的发展之路。