台湾 [切换城市] 台湾招聘台湾IT-品管、技术支持及其它招聘台湾技术支持/维护工程师招聘

China Client and Collaboration Services Specialist

苹果电脑贸易（上海）有限公司

  • 公司性质：外资(欧美)
  • 公司行业：计算机软件

职位信息

  • 发布日期：2017-04-21
  • 工作地点：上海
  • 招聘人数：若干人
  • 学历要求：本科
  • 语言要求：英语 熟练 普通话 熟练
  • 职位类别：技术支持/维护工程师  网络管理(Helpdesk)

职位描述

职位描述：




Apple's Client and Collaboration Services (CCS) group, within the IS&T organization, is seeking a CCS Specialist based in Shanghai to provide the client and collaboration services implementation,
training and operational support for the Apple China organization.



Descriptions



  • Support the New Employee Training and productivity workshops for the Greater China users



  • Implement the training plan for internal adoption of CCS services and major OS



  • Support the rollout of macOS and iOS upgrades which are critical to business success



  • Support the software download, backup, secure print, room checkin and collaboration services



  • Support the deployment of CCS services in the Greater China offices per business needs



  • Support the end-user troubleshooting for macOS and iOS platforms



  • Support the intranet running on Apache, PHP, MySQL per corporate guidelines



  • Evaluate new client, collaboration services and IS&T tools



  • Familiar with LDAP, SSH/SSL, TCP/IP communications, Unix security, shell scripting, DNS, SMTP,


    web and server technologies



  • Development experience in Swift or Objective-C is an advantage.



Job Summary
The CCS team is hiring for a front line role, interfacing with our internal business partners and
providing technology advocacy on how best to use and implement corporate systems and
technologies.


You’ll be joining a team of world class engineers and interacting on a daily basis with teams that
span across Apple’s business groups including operations, sales and engineering organizations.


You will be supporting training on Mac systems and security for new employees, as well as
interfacing with key business stakeholders on deployment and maintenance of CCS systems and
services.


This is a 7 x 24 on-call position which requires you to respond to service outages per the IS&T
Support Priority. You must be willing to travel domestically or internationally for project
deployment and support business priorities.


Requirements



  • Bachelor of Computer Science and Technology or Software Engineering



  • Minimum of five years experience in an IT support, engineering or software development role



  • Possesses strong interpersonal, communication and influencing skills



  • Ability to make quality decisions and maintain composure under pressure



  • Proficient in business level Mandarin and English languages.






职能类别： 技术支持/维护工程师 网络管理(Helpdesk)

举报 分享

公司介绍

Passion works here.

The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there＇s no telling what you could accomplish.