天津招聘

职位描述：

Description

HSBC Technology and Services(HTS)

HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

1. Perform all CNT related transactions accurately, promptly and skillfully .

Ensure transactions are adhere to internal guidelines and external regulations.Report any suspicious transactions to line manager immediately.

2. Provide high quality customer services and maintain pleasant customer relationship. Answer customers’ enquiries professionally and solve their problems tactfully. Keep customer information confidential. Report to supervisor/line manager for customer feedback in time, and collect market intelligence in order to seek continuous improvement in customer service.

3. Prepare related returns to SAFE/PBOC ,etc accurately. Keep a scientific and smart filing system within the relevant area.

4. Maintain HSBC internal control standards,implement and observe Group Compliance Policy and main awareness of operation risk and minimize the likelihood of it occurring.Have strong sense of Anti-ML and implementation. Report UAR or suspicious transactions in time, and prepare Anti-ML report when necessary.

5. Keep good communication and corporation with internal colleagues, including back-office colleagues and frontline colleagues, and cross sell bank products/services appropriately.

6. Back up teller or other position under line manager's arrangement.

Qualifications

To be successful in the role, you should meet the following requirements:

1. To meet customers' satisfactions by providing quality services without compromising our compliance standards;
2. Good communication and interpersonal skill;
3. Good written and spoken English;
4. Be honesty and dependable;
5. Good team work spirit and fast learning skill;
6. Like to contribute to the job with passion.

You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters

continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank

relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCJSH

Issued by HSBC Bank (China) Company Limited

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