天津招聘

职位描述：
Purpose/Summary:
-To deliver the customer experience of feeling trust, cared for and pleased in all interactions with customers and intermediaries that come to the Maersk Line counter, in line with and proactively support implementation of global and local customer service strategies, with consistency in Maersk Line values.
- In all aspects of the position to identify and bring forward opportunities for improvement of the customer experience at counter and Maersk Line counter efficiencies and processes.
- At all times adhere to company procedures and regulatory requirements as well as local customs requirements as stipulated by related trade and maritime laws/policies.

Key Responsibilities:
- Collect and apply to system accurate payment of freight and/or surcharges within required time-frame, and issue receipt or Fapiao timely & accurately per payment collected.
- File Fapiao and handover to FIN per required timing and requirements (for Guangzhou, Shenzhen counters).
- Reconcile daily payment collection with FACT or PPMS payment report and handover cash and cheques to assigned cashier or FRC at agreed time-frame.
- Calculate and collect accurate payment of detention & demurrage per related tariff (import counter).
- Release or post to web error-free Bills of Lading (BL) to the right TP DOC Receiver (for export counter) or issue Import Release Order (IRO) to the verified Released To Party (for import counter) promptly, after collection & verification of required documents, freight.
- For X-trade customers, issue Switch BL, arrange 3rd place BL issuance or telex release per customer request promptly, with constant care, under the guidance of Global SOP and approved local exceptions.
- Always represent & promote our company image and deliver high quality customer experience at counter.
- With process excellence mindset & tools, always look for opportunities in improving counter efficiency and customer satisfaction.
- With constant care, deliver error-free and consistent level of counter services to customers all the time, always make efforts to learn from mistakes.
- Within counter or customer care scope, perform ad hoc tasks and participate actively in projects as assigned by team leader or counter manager.

Position Specifications/Qualifications:
- College degree or above.
- Candidates with knowledge of related industry will be preferred.
- Basic knowledge of documentation, payment process, shipping terms and practices.
- Fluent in spoken and written English.
- Can use Microsoft Office Software (e.g. Word, Excel, Powerpoint, etc). 举报 分享

Maersk Group is a publicly traded corporation with some 68,000 shareholders. Our controlling shareholder is the A.P. Moller and Chastine Mc-Kinney Moller Foundation,which was set up by the company’s founder in 1953.Maersk Shares are traded on the Copenhagen Stock Exchange.

The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.

All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.


马士基集团成立于1904年，总部位于丹麦哥本哈根，全球雇员达到10.8万人，在130多个国家设有400余个分公司。除航运业外，集团多元化的业务范围广及物流，石油及天然气之勘探和生产，造船业，航空业，工业生产，超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。

工作生活方面：
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。

福利待遇：
1、招聘过程中，不收取任何培训费用、保证金、押金等，不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外，为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善，为每位有才能的员工提供公平、公正的晋升机会。

欢迎有志之士加盟马士基集团，共同发展！