天津招聘

职位描述：
About the Organisation:
This is a top digital agency.

Key Responsibilities:

? Leadership:
o Lead, motivate and challenge the client services team to maintain and grow revenue streams and relationships within the existing client base
o Manage and inspire team members to continually improve their knowledge and skills as marketing consultants
o Manage career development for team members and ensure the team is effectively trained
o Forecast resourcing needs, manage account coverage and assignment
o Ensure adherence to organizational procedures and systems
o Help prepare teams to deliver client strategy reviews
? Business Development:
o Contribute and participate in territory and global sales pitches to provide a client services perspective to our solutions and pricing proposals
o Lead the team to identify and pursue revenue growth opportunities within the existing client base
o Be accountable for the consistent and quality production of account plans and their implementation
o Keep a pulse on the marketplace to identify opportunities/threats and convey them to the team or management as appropriate
? Relationship Management:
o Develop strong relationships with executives across the top tier client base
o Evaluate client satisfaction on an ongoing basis
o Act as escalation point for internal and external parties
? Productivity Management:
o Work with cross-functional teams to ensure team readiness for new product and service roll-out
o Be accountable for the circulation of client notifications (product downtime, team unavailability)
o Initiate and oversee the resolution of escalations to other teams (e.g., product, technical support, engineering)
o Continually endeavor to improve company and team processes by keeping abreast of best practices from other teams/the market and implementing those that have the largest impact
o Ensure successful collaboration with cross-functional teams to deliver solutions that stay on budget and exceeds client’s expectations:
？ Drive team accountability with internal communications that stimulate better solutions development
？ Coach team on understanding and managing client expectations
？ Raise quality standard issues to the appropriate function head
? Financial Management
o Demonstrate knowledge of our business and pricing models to balance revenue, profitability and client expectations
o Stay abreast of client billing escalation issues and ensure they are being resolved
o Revenue forecasting and realization reporting


Key Requirements:

? Very solid experience in a comparable position
? Successful track record in account management and cross-functional collaboration
? Proven ability to lead and motivate a high performing team of Account Directors and Managers
? Excellent presentation, consultative sales and negotiation skills in interacting with senior level executives
? Has an appreciation for the impact of data and analytics on marketing success
? Has a strong understanding of accounting practices that impact revenue recognition and management
? Proficiency in a second language is ideal
? Regional travel required 举报 分享

华德士中国

华德士于2008年进入中国市场，目前在上海、苏州及华南地区设立有分公司。我们凭借专业素养和丰富经验为各大公司招聘***双语人才，并于最近被评选为***国际人才招聘顾问机构。

我们的顾问都有相关行业的从业经验，因此能更深刻地理解您的需求。我们主要为以下领域招聘中高级专业人才：会计与财务、银行与金融服务、工程与运营、高层管理、人力资源、信息技术与转型、市场营销、采购与供应链等领域。