天津招聘

职位描述：
Job Title:

   

IT Applications Support Analyst

   



Department:

   

IT

   



Function:

   

Administration

   



Reports To:

Team Reports:

   

CFO in UK/Henry Yeung in Tianjin

None

   



Location:

   

Tianjin/Shanghai

   


Duties & Responsibilities

 

Application Support Analysts support IT services delivered to users within an organisation, enabling the required business processes needed for the business to be successful. Developing and enhancing Protean’s use of Information Technology systems ensuring the smooth day to day running of computer systems and ensuring users get maximum benefits from them. The Applications Analyst will work in a dynamic, fast-paced environment which provides services over the phone, through email, or in person and self-service.

 

Key Responsibilities include the following:

 

Implementation, support and development of the major IT Software Applications

Software Development

Electronics

Mechanical Design

Electro magnetic Design

Wikis, Ticket Managers

Business Intelligence

ERP – Enterprise Resource Planning

SQL Server

CRM – Customer Relationship Management

EPDM – Electronic Product Data Management

SharePoint – Document Management

Engineering Software Platforms

Working with internal and external providers for the life cycle of the Applications

Monitoring and maintaining applications systems

Logging employee queries

Monitoring the applications performance

Analysing call logs to spot trends and underlying issues

Setup, management and reporting of appropriate security controls for the corporations applications

To assist with work on the general support duties of the IT team.

Testing and evaluating new technology

Ensuring all software purchased licensing is recorded and maintained

Any other relevant duties and tasks as fall within the scope of the role and/or skills and experience.

 

Due to the nature of the work you may be expected to work out of hours or be on call. It may be necessary to work extra hours to finish a job.

Core Behaviours and Relevant Skills

Core Behaviours

Delivery

Personal Responsibility

Trust

Challenge Ourselves

Pursues Excellence

Flexible

 

Relevant Skills

 

Self Starter to see what needs to be done

Project Management

Excellent planning, organisation and prioritisation skills

Ability to think logically

An excellent knowledge of how software and IT systems work

Excellent listening and questioning skills, combined with the ability to interact confidently with people

Ability to work well in their own

Problem solving skills and the ability to prioritise your workload

Attention to detail.

Willingness and enthusiasm to learn and a positive attitude

Relevant Knowledge and Experience

Previous experience in an ERP implementation

A willingness to learn new technologies based on a strong interest in technology

Excellent IT skills and computer literacy

Microsoft Products (Windows/Office/Servers)

Ability to produce clear, concise and accurate documentation and job notes

 

Desirable

 

Experience of CRM, PDM, SharePoint - though training can be given

Working in an Engineering or Manufacturing environment

Microsoft certifications

 

Other

 

This person could come from a non-IT function if they can show excellent IT knowledge 举报 分享

We are an innovative US based award-winning technology company in the automotive industry with Technology Center in the UK. We have successfully developed an innovative in-wheel electric drive system for hybrid, plug-in hybrid and battery electric vehicles.

To support our strategic development in the global and China market, we are now setting up our China enterprise comprising of manufacturing, R&D, applications engineering, sourcing and business development. This is an excellent opportunity for someone who wants the challenge to play a pioneering role in a visionary hi-tech green business to build and grow the company, and have fun!

If you are a high calibre professional passionate about green technology, and have solid experience in electric vehicles or hybrid electric vehicles, we are delighted to hear from you.