天津招聘

职位描述：
With a massive expansion plan for the next 5 coming years, this is a program for IKEA China successor development.
You will grow in deputy Shopping Experience Manager roles to become qualified Shopping Experience Manager in 1~2 years through systematic trainings and taking challenging responsibilities or projects in IKEA , and there will be a senior Manager as your buddy. After this period of 1~2 years, the acceleration towards becoming Shopping Experience manager in IKEA new store .

Main responsibilities:
· Contribute to the creation and operational implementation of the local customer relations' action plan.
· Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
· Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans.
· Create the emotional conditions for a positive meeting with visitors and customers.
· Implement the "ways to shop" in your unit.
· Provide a family-friendly environment that converts more visitors to happy customers.
· Provide an inspiring and motivating direction for your team and its individual members to ensure development and succession.
· Provide input to the service agreements and contracts with internal/external partners and support co-workers in executing those.
· Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.

 
Requirements :
· Experience of working in a customer service management role within retail business.
· Quick learner who can adapt easily to changing demands.
· Ability to understand the key principles of the shopping experience and customers’ expectations.
· Interested in home furnishing.
· Basic experience of working in a line management role, leading and developing people.
·Good communication, negotiation and influencing skills.
· Ability to communicate confidently and clearly in the local language(s) and English.
·You can regional mobile for career development. 举报 分享

天津宜家家居有限公司简介

宜家概况
宜家家居（IKEA）于1943年由英格瓦.坎普拉德（Ingvar Kamprad）在瑞典创立。作为全球最大的家具及家居用品零售商，我们的经营业务遍及全球38个国家和地区的310个商场，拥有127,800多名员工，经营近万种宜家品牌的家具和家居用品。
在过去的十多年里，宜家已经在中国的上海、北京、广州、成都、深圳、天津、重庆、武汉、南京、大连和沈阳等地设立了18家零售商场。从2014年起，宜家在中国正以每年开三家新店的速度迅速发展。

宜家的愿景
为大众创造更美好的日常生活
我们的经营理念
提供种类繁多、美观实用、老百姓买得起的家居用品。
我们的人才理念
我们要为那些脚踏实地、诚实正直的人们提供发展机会。不仅是职业的发展，还有个人能力的发展。由此，我们将矢志不渝地共同创造更美好的日常生活，为我们的顾客，也为我们自己。

我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系，以吸引和留住我们最宝贵的人力资源并给与他们合理的回报，构建完备的福利体系以适应各类员工不断增长的需求，与此同时，公司致力于为全体员工创造、提供与推动高水平的培训与发展机会。
更为重要的是，透明的管理制度，平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。

宜家天津商场
宜家天津商场位于天津市东丽区，于2012年2月10日正式营业。商场总建筑面积为四万五千平方米，经营近万种宜家品牌的家具和家居用品。在开业后的四年时间里，宜家天津商场经营业绩稳定增长，员工也在业务增长的同时不断得到个人职业和能力的发展。