客服专员
泛骏华国际货运(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2014-05-28
- 工作地点:上海
- 招聘人数:2
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语精通
- 职位类别:客服专员/助理(非技术)
职位描述
1. Handle inbound / outbound (LCL / FCL / Air), local and domestic business for assigned accounts
2. Act as single point of contact for shipper / agent / corporate account on booked moves.
confirm pack dates / delivery dates and other requirements with client.
3. Responsible for ALL verbal / written communication with shipper / agent / corp. account.
4. Ensure on time dispatch of all relevant shipping documents
to agents / accounts / forwarders (Pre-Advise , Shipment status,Waybill, Bill of Lading etc.)
5. Build up files
6. Coordinate with traffic department:
- Application of import / export permits
- Bookings with shipping lines / freight forwarders
- Preparation of all documents needed
- Job instruction and delivery documents to OP
7. Send delivery report (inbound) to overseas agent within 2 days of delivery incl. supporting documents
8. Draft invoice as per quotation within 3 days after service date- to be approved by Manager- Move Coordinator.
9. Follow up on outbound moves after arrival / delivery in destination country.
10. Claim assistance as needed.
Requirements:
1.College Degree / preferably major in English,
2-3 years work experience on customer service industry would be a plus
2.Pleasant personality, strong in co-ordination skills, capable of working independently, willing to work under pressure
3.Excellent command of both written & spoken English, English Level - CET 6 or above, TEM-8 a plus
公司介绍
Since its establishment in 1971, Asian Tigers has grown to become one of the premier moving companies in Asia. We have a great reputation within the market and provide an essential business service across a broad spectrum of industries. Services we provided include International Door-to-Door moving, Local Door-to-Door services, Office moving services, Owner-operated Warehouse, Record deposit system, All-risk insurance coverage and Relocation services. Our website is: www.AsianTigersGroup.com. We are now inviting high caliber people to fill the following position.
联系方式:
Asian Tigers offer both attractive base salaries and strong incentives while also offering excellent career advancement opportunities in a strong and growing comapany.Interested candidates should dend resume, copy Certificate, a copy of ID and attached with a recent photo, current and expected salary, contact details to the following address:
Email: h-r@asiantigers-china.com
Position in Shanghai
Administration department
8/F, Asionics Technology Building, 1279-6 Zhang Shan West Road, Shanghai, 200051
上海市中山西路1279-6号国峰科技大厦821室,行政部收 邮政编码:200051
Position in Beijing
HR department
19 Shunchi Road,Beijing Airport Logistics Zone,Shunyi District, Beijing, 101300, China.
北京市顺义区空港物流基地顺驰路19号,人事部收 邮政编码:101300
联系方式
- Email:h-r@asiantigers-china.com
- 公司地址:上海市中山西路1279弄6号国峰科技大厦821室
- 邮政编码:200051
- 联系人:人事部