天津 [切换城市] 天津招聘天津客服及技术支持招聘天津客服专员/助理(非技术)招聘

客服专员

泛骏华国际货运(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2014-05-28
  • 工作地点:上海
  • 招聘人数:2
  • 工作经验:二年以上
  • 学历要求:大专
  • 语言要求:英语精通
  • 职位类别:客服专员/助理(非技术)  

职位描述

1. Handle inbound / outbound (LCL / FCL / Air), local and domestic business for assigned accounts

2. Act as single point of contact for shipper / agent / corporate account on booked moves.

confirm pack dates / delivery dates and other requirements with client.

3. Responsible for ALL verbal / written communication with shipper / agent / corp. account.

4. Ensure on time dispatch of all relevant shipping documents

to agents / accounts / forwarders (Pre-Advise , Shipment status,Waybill, Bill of Lading etc.)

5. Build up files

6. Coordinate with traffic department:

- Application of import / export permits

- Bookings with shipping lines / freight forwarders

- Preparation of all documents needed

- Job instruction and delivery documents to OP

7. Send delivery report (inbound) to overseas agent within 2 days of delivery incl. supporting documents

8. Draft invoice as per quotation within 3 days after service date- to be approved by Manager- Move Coordinator.

9. Follow up on outbound moves after arrival / delivery in destination country.

10. Claim assistance as needed.

Requirements:

1.College Degree / preferably major in English,

2-3 years work experience on customer service industry would be a plus

2.Pleasant personality, strong in co-ordination skills, capable of working independently, willing to work under pressure

3.Excellent command of both written & spoken English, English Level - CET 6 or above, TEM-8 a plus

公司介绍

Asian Tigers K.C.Dat (China) Ltd
Since its establishment in 1971, Asian Tigers has grown to become one of the premier moving companies in Asia. We have a great reputation within the market and provide an essential business service across a broad spectrum of industries. Services we provided include International Door-to-Door moving, Local Door-to-Door services, Office moving services, Owner-operated Warehouse, Record deposit system, All-risk insurance coverage and Relocation services. Our website is: www.AsianTigersGroup.com. We are now inviting high caliber people to fill the following position.

联系方式:
Asian Tigers offer both attractive base salaries and strong incentives while also offering excellent career advancement opportunities in a strong and growing comapany.Interested candidates should dend resume, copy Certificate, a copy of ID and attached with a recent photo, current and expected salary, contact details to the following address:

Email: h-r@asiantigers-china.com

Position in Shanghai
Administration department
8/F, Asionics Technology Building, 1279-6 Zhang Shan West Road, Shanghai, 200051
上海市中山西路1279-6号国峰科技大厦821室,行政部收 邮政编码:200051

Position in Beijing
HR department
19 Shunchi Road,Beijing Airport Logistics Zone,Shunyi District, Beijing, 101300, China.
北京市顺义区空港物流基地顺驰路19号,人事部收 邮政编码:101300

联系方式

  • Email:h-r@asiantigers-china.com
  • 公司地址:上海市中山西路1279弄6号国峰科技大厦821室
  • 邮政编码:200051
  • 联系人:人事部