天津招聘

职位描述：
Responsibilities：
1. Responsible for accepting calls (primarily via the telephone, and including other contact modes like email, fax, etc.) and providing a knowledgeable, courteous, efficient, confident and proactive point of contact for both customers. Maintain good relationship with the clients.
2. Respond to customers consistently and confidently by providing accurate information in all aspects such as transit time, prices, custom paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays).
3. Assist customer obtain information as required and provide customer with accurate information, ensure that all customer orders are fulfilled daily and respond shipment enquiries to customers on a timely manner.
4. Enhance service experience by exercising professionalism and empathy when dealing with each individual customer varying needs and demands.
5. Liaise with Operations Department and other departments on quick and efficient resolution of customer issues and queries
6. High team spirit and strict self-management follow decisions and direction from management team in shifts, roster, and stipulated policies.
7. Perform any special duties/projects as assigned by the management.

Requirements：
- Fluent of spoken and written English, Mandarin and Cantonese
- Computer Literate in word and Excel
- College in Logistics or related disciplines
- At lease 2 years experience in similar position at forwarding company 举报 分享

纪星国际货运代理(深圳)有限公司是香港纪星（集团）有限公司下属公司。纪星集团公司于1987年在香港注册，时至今日，集团业务已遍及五大洲，拥有十六个办事处及聘用超过三百多名员工。公司拥有一群专业和有丰富实务经验的员工，为客户提供高效率及高经济效益的货运服务。
    公司经验丰富的员工及健全的货运系统能为客户提供更多元化的服务，我们的业务包括订舱、托运、仓储、集装箱拼装拆箱、代理报关、报验、报检、国际多式联运、集运等；和能应客户独特的需求，设计富创意而实用的运输服务。凭借多年来在货运业的经验，我们所提供的一系列完善的运输和后勤服务，备受一些国际机构所采用和推崇。
    公司着力建设和谐、以人为本的企业文化，提高企业的凝聚力。完善的保障和福利，包括社会保险、住房公积金等，带薪年假，节假日及各项休假均按国家规定执行；还有良好培训和激励机制，提升员工的专业知识，能力，经验.

详情请浏览公司网站:www.triple-eagle.com