天津招聘

职位描述：
Main Responsibility:
1. Provides professional customer service and support regarding the organization’s products and services to build superior customer experience.
---- Follow up and solve the problems in customer's demand; 负责客户的需求跟进和及时反馈并解决问题;

2. Handles customer telephone inquiries, orders, service needs and complaints. Solves customer problems, analyzes customer service needs, and places orders and manages stock.
---- Receiving orders from customer, and checking the inventories via ERP system ,then deal with orders according to the procedure ; 接收客户订单，利用ERP软件核对库存情况，根据订单处理流程处理订单;
--- Calculating the amount that customer should pay, and checking with the finance to confirm the actual payment amount; 核算客户应付款并同财务核对确认客户实际付款金额;
--- After payment confirmed, doing the delivery in the system aimed at the corresponding orders; 付款确认后对订单做系统发货处理;
--- Docking the delivery process with warehouse effective; 与仓库有效对接发货进程;
--- Issue the VAT invoice; 给客户开具发票;

3. Performs a variety of administrative tasks relating to customers and/or principals.
--- Assist sales people to finish signing the sales contract and authorization; 协助销售人员完成客户销售合同的签订和授权书;
--- Summarize and analysis sales data; 完成销售数据的统计分析;
--- Undertake the temporary work that assigned by the department; 承担部门分配的临时性工作;
--- Finish other tasks assigned by superior; 完成上级安排的其他工作;

4. Maintains detailed and current knowledge of the company’s products and services; 了解熟悉公司的产品和服务;
5. Maintains customer master data and stock records; 维护客户信息;

Experience and Education:
1. Skilled use of Windows OS and good computer (MS Office);
2. Good communication and coordination ability, team consciousness;
3. ERP operation and customer service related work experience is preferred;
4. With a strong innovative ability, cheerful personality;
5. Good customer service consciousness, have affinity；
6. Certain English foundation (spoken English is preferred);
7. Be honest, work hard, work with initiative;
8. Bachelor ( or above), customer service experience is preferred;
9. 3 years+ experiences in relative area , proficiency in computer operation;
10. Ability to work independently under pressure, has positive and good working attitude; 举报 分享

欧博诺(Uponor)是为居住建筑和商业建筑提供水暖解决方案和辐射供暖供冷解决方案的国际领先供应商。在北欧国家，欧博诺也是一个杰出的市政工程管道供应商。
欧博诺的产品和服务已远销100 多个国家。欧博诺在全球30多个国家设有生产和销售机构，员工约3,900人。
欧博诺公司在芬兰赫尔辛基纳斯达克上市。
在其主要市场，欧博诺始终保持着第一的位置。与大多数竞争对手不同，欧博诺建筑解决方案的业务经营范围同时涉及世界上的多个地区。

统一的品牌：欧博诺
欧博诺的战略目标是通过促进唯一的品牌创造统一的公司，为了达到统一品牌战略，我们将之前的国际知名系统品牌Wirsbo，Unipipe 和Ecoflex 统一到Uponor（欧博诺）品牌之下。
作为这个行业的先驱，欧博诺是第一家采用恩格尔工艺生产PE-Xa 管材的公司。欧博诺铝塑复合管道系统同样处于行业领先地位，已有超过30 亿米的管道被安装在世界各地，管材性能和韧性无出其右。

欧博诺在中国：
2000年德国欧博诺(UPONOR)尤尼克(Unicor)开始拓展中国市场并在华进行铝塑复合管材销售业务；
2005年欧博诺在中国设立代表处，以处理区域内所有产品进口业务；
2010年欧博诺在北京成立贸易公司，正式开始对华贸易；
2016年欧博诺正式在华投资建厂，成立欧博诺（中国）管路系统有限公司作为生产和物流基地，为更好地为本地市场和亚洲国家服务。

更多信息请关注欧博诺官网 https://www.uponor.cn/

Uponor is a leading international systems and solutions provider for safe drinking water delivery, energy-efficient radiant heating and cooling and reliable infrastructure. The company serves a variety of building markets including residential, commercial, industrial and civil engineering.
Uponor employs about 3,900 employees in 30 countries, mainly in Europe and North America. In 2016, Uponor's net sales totalled