Customer Service Specialist
富昌电子(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2012-08-14
- 工作地点:深圳
- 招聘人数:若干
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术)
职位描述
Job responsibiilty:
1.Close interaction with the sales team.
2.Drive backlog management activity to achieve month end budget.
3.Customer Inquiries
4.Expedite Requests
5.Open Order Reports
6.Order Change Transaction Entry and Follow Up
7.Rush Factory Buy Follow Up
8.(EDI) Purchase Order Follow Up
9.Communicate important account management information to sales.
10.Manage RMA
1.Close interaction with the sales team.
2.Drive backlog management activity to achieve month end budget.
3.Customer Inquiries
4.Expedite Requests
5.Open Order Reports
6.Order Change Transaction Entry and Follow Up
7.Rush Factory Buy Follow Up
8.(EDI) Purchase Order Follow Up
9.Communicate important account management information to sales.
10.Manage RMA
Job requirements:
1.University Education and 1-2 years of previous customer service experience in a fast
1.University Education and 1-2 years of previous customer service experience in a fast
paced dynamic environment, preferably in electronics industry
2.Operating knowledge of Microsoft Office (Excel, Outlook)
3.Strong Interpersonal and communication skills
4.Good command or English and Chinese
5.Delighting the Customer-Anticipates and strives to exceed expectations.
6.Building Relationships
7.Results oriented
8.Good sense of Time management skills and the ability to multi-task.
9.Details oriented
2.Operating knowledge of Microsoft Office (Excel, Outlook)
3.Strong Interpersonal and communication skills
4.Good command or English and Chinese
5.Delighting the Customer-Anticipates and strives to exceed expectations.
6.Building Relationships
7.Results oriented
8.Good sense of Time management skills and the ability to multi-task.
9.Details oriented
公司介绍
富昌电子(Future Electronics)是全球知名的电子元器件分销商,向客户提供全球供应链解决方案、定制化工程设计服务以及丰富的电子元器件产品种类,在业界享有盛名。富昌电子在全球44个国家/地区拥有170个办事处及5500余名员工。
联系方式
- Email:margaret.hu@future.ca
- 公司地址:浦东新区前滩世贸中心三期 (邮编:200120)
- 电话:15618513872