天津招聘

Customer Service Specialist (TEMP-6months)
Work location: KK Mall D building, Luohu, Shenzhen

Responsibilities:
-- Close interaction with the sales team.
-- Drive backlog management activity to achieve month end budget.
-- Customer Inquiries
-- Expedite Requests
-- Open Order Reports
-- Order Change Transaction Entry and Follow Up
-- Rush Factory Buy Follow Up
-- (EDI) Purchase Order Follow Up
-- Communicate important account management information to sales.
-- Manage RMA
-- Execute Bond Inventory Management after reviewed by Sales

Qualifications and Experience:
-- University Education and 1-2 years of previous customer service experience in a
fast paced dynamic environment, preferably in electronics industry
-- Operating knowledge of Microsoft Office (Excel, Outlook)
-- Strong Interpersonal and communication skills
-- Good command or English and Chinese
-- Competencies (Skills & Behaviors)
-- Delighting the Customer-Anticipates and strives to exceed expectations.
-- Building Relationships
-- Results oriented
-- Good sense of Time management skills and the ability to multi-task.
-- Details oriented

富昌电子（Future Electronics）是全球知名的电子元器件分销商，向客户提供全球供应链解决方案、定制化工程设计服务以及丰富的电子元器件产品种类，在业界享有盛名。富昌电子在全球44个国家/地区拥有170个办事处及5500余名员工。