天津招聘

职位描述：
Job Profile – Senior Catalog Associate – Retail Business Services (RBS)


Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, ecommerce platforms, web services for developers.


The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

 

As a Senior Catalog Associate_

You should works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

You should ensure standard operating procedures are followed, identify inefficiencies in workflow and drive continuous improvement.

You should collaborate and share best practices with your peers worldwide, support with global projects localization in China marketplace.

 

Responsibilities:

· Handle daily operation work by following team standard SOP,

· Ensure to hit personal performance goals.

· Maintain records of work receive and work performed.

· Responsible for team SOP maintenance and development

· Responsible for team ACES(Amazon Customer Excellence System) management ,drive team Kaizen idea collection and implementation.

· Systematically drive process innovation and improvement.

· Support the launches of new programs, the localization of global projects

· Liaise with internal and external stakeholders

· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures

 

Basic Qualifications:

· Bachelor’s degree is required

· 3+ years’ experience in data-driven business operations processes

· Fluent written and oral communication skills in English

· Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely

· Strong analytical and problem solving skills- Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution

· Strong prioritization and time management skills, with a high degree of flexibility

· Enthusiasm and strong self-motivation

· Demonstrated desire to expand skills into new areas

· Strong bias for action, ability to deal with ambiguity

· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided

· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly

Preferred Qualifications:

· Experience working on process improvement like Six Sigma, Kaizen etc.

· Experience in project management

· Experience on Team management

· Technic skill of SQL, Marco, VBA is a plus 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。