天津 [切换城市] 天津招聘

客服主管/CUSTOMER SERVICE SUPERVISOR

上海铱力物流有限公司

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2016-09-13
  • 工作地点:上海-松江区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:8000-9000/月
  • 职位类别:客服主管  

职位描述

职位描述:
POSITION: CUSTOMER SERVICE SUPERVISOR
LOCATION: SHANGHAI
职位:客户服务主管
地点:上海
Description:
Manage and coordinate the communication between local and foreign vendors, clients and the company, a logistics service provider so as to deliver service levels that exceed customer expectations.
管理当地及海外供货商、客户和公司各物流运作部门的沟通和协调,保证提供超出客户期望的服务水准。
Requirements:
- The position requires
- At least a bachelor degree
- At least 5 years experience in international trading, shipping or logistics-related industry
- Friendly service-minded candidates who are diplomatic and with good initiative, motivation and the ability to work in an integrated team
- Customer minded and great team player
- Motivated by a burning desire to help people
- Positive, responsive, dependable, well-organized
- Clear sense of logic and ability to make sense out of chaos

Core Competencies
◆ Good command of both English and Chinese
◆ Excellent communication skills (written and oral) in both English and Chinese
◆ Excellent interpersonal relationship skills
◆ Ability to interact with different levels of people and convince people
◆ Able to work under pressure in a busy environment
◆ Ability to plan and organize workload
◆ Strong ethics with impeccable integrity
◆ Conversant with main MS software applications
◆ Skilled use of Excel and good data analysis ability


本岗位要求应聘者具有以下条件:
- 本科以上学历
- 至少五年国际贸易,国际运输船务或相关物流行业工作经验
- 老练及主动,能在综合团队中工作
- 以客户为中心及良好的团队精神
- 有强烈的助人为本的意识
- 乐观、有责任感、可靠的、组织能力强
- 清晰的逻辑和排除干扰的判断能力

主要条件:
◆ 良好的英文及中文表达能力
◆ 出色的书面、口头英文及中文沟通能力
◆ 出色的人际关系处理能力
◆ 有威信,能与不同级别的人磨合
◆ 能够在压力下在繁忙的环境中工作
◆ 客户服务为宗旨, 良好的团队精神, 具热情助人的性格。
◆ 有能力合理安排和组织工作量
◆ 良好正直的道德品质
◆ 熟练运用各办公软件
◆ 熟练运用Excel,具有良好的数据分析能力


Experience:
Experience in a similar position an advantage.
具有类似工作岗位经验者优先考虑。

职能类别: 客服主管

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公司介绍

Elee Logistics is a local third-party and logistics consultancy company whose vision is to introduce the world-best logistics industry practice, processes, technologies and system solutions required by the market in China. We see our company as a new breed of Chinese professionally managed, focused enterprise that draws on its knowledge and expertise in logistics and supply chain solutions implemented in China (A host of knowledge-based and system intensive functions related to the management of the supply chain and its logistics functions).
铱力物流,作为本地的第三方物流服务商和物流咨询公司,致力于在中国引入市场最需要的、世界上最先进的物流行业流程、技术和系统方案。在中国,作为市场上崭新的行业,铱力实现的是其在物流和供应链管理方面的专业知识和技术,并以国际化的管理和专业化的业务方式,成为新一代企业中的优秀代表。
 
Our company is experiencing constant growth, thus we require new talents to join us.由于公司业务持续增长,我们迫切需要才俊之士的加入。

WE ARE LOOKING FOR PEOPLE WHO
Are team players and service-minded
Demonstrate strong leadership characteristics
Are customer oriented
Possess uncompromising ethics
Have a sense of entrepreneurship and a mind geared for business
Are highly motivated, open-minded and willing to learn
Possess great analytical skills and problem solving abilities
Seek personal growth and opportunities for hands-on training
Aspire to link their professional and personal life.
Are keen to be part of a young dynamic company and who want to lead it to success.

我们正在寻找这样的人士:
具有团队精神和服务意识
表现出良好的领导个性
以客户为本
具有诚实的道德品质
具有创业精神和商业思维
积极主动,思维开放,愿意学习
良好的分析技能和解决问题的能力
寻求个人发展和培训机会
个人的价值观与公司的价值观一致
愿意成为年轻、有活力的公司的一部分,并愿意引领公司到成功


We offer:
我们为您提供:
Competitive remuneration and benefits
 富有竞争力的薪酬和福利
Comprehensive social insurance
 完善的社会保险
Additional commercial medical insurance and Personal accident insurance
 补充商业医疗保险及人身意外险
Working Lunch
 工作午餐
Free shuttle bus services are available at convenient pick-up points for staff to take to and from the office.
 提供地铁站至公司的免费上下班班车

联系方式

  • Email:sherry@skyzone.zone
  • 公司地址:地址:span松江区洞薛路885号3号仓库