天津招聘

职位描述：

Description

HSBC Operations, Services and Technology (HOST)

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Value Creation

· Initiates the project, obtaining authorisation to start the project and scope the project. Engages the project Sponsor and/or Steering Committee

· Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements

and scope, effort and resources, budgets and quality

· Ensures the baselined scope, requirements, benefits, schedule and budget are delivered by the project. Identifies and intervenes where there is slippage and variance from plan

· Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments

· Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles

· Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans

· Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise

· Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Transformation methodologies and best practice

· Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realization

· Manages the business sponsor, working with them to ensure project deliverables are met

· Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and

able to function in the new business environment

· Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner

teams; actively managing dependencies between these teams and other projects and programmes

· Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success

· Promotes pace and energy within the team and leads by

example

Operational Performance

· Produce a well-defined project plan in Clarity, dictate the key milestones and assign responsibilities/resources

· Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business.

· Develops and/or reviews estimates and estimating assumptions for the project’s schedule, effort, and cost using established Transformation estimating models, best

practices, and past experience

· Mobilises the project team and allocates tasks and roles

· Provides timely reports on project status, risks and issues, evaluating project performance based on management information

· Manages and reports on the project budget, acting on any

variance

· Manages and reports project risks, issues and dependencies

· Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered

· Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken

· Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met.

· Ensures project teams follow quality assurance processes,

Transformation frameworks and methodologies

· Ensures governance processes and decisions are applied

consistently, including:

Engaging the project sponsor and stakeholders effectively Creation and running of effective Steering Committee, who make focused decisions, based upon accurate and timely status, performance reports. Using the committee as the first

point of escalation.

Seeks project quality assurance, acting on recommendations.

Use GPfMO for standardised project metrics and reporting driven out of Clarity. Management by exception of budget and schedule variance. Ensuring accurate and responsible status reporting.

Escalating, co-ordinating any mitigants or remedial action.

Creates stage tollgates, tracking progress, checking for mandatory method steps/deliverables.

· Direct the project approach, staffing, responsibilities, and schedule to drive maximum productivity

Capability and People Development

· Identifies and shares the resource requirements of the project, to the Programme Manager and/or Head of Resource Practice requesting the appropriate skill set and/or experience

· Ensure effective and appropriate resource on the project team and forming an effective project team, with the right blend of skills and good working relationships

· Ensuring good project induction and orientation – i.e. the team understand the project context and content, the importance of stakeholder management and wider programme goals

· Defines high level responsibilities and objectives for members of their project team

· Provides regular constructive feedback and coaching to individuals to improve their performance and support their development and career progression

· Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalisation and development of our teams

· Maintain a strong focus on people development and ensure project resources receive any necessary training and support, particularly on the Transformation frameworks

· Outside of the project context, the Senior Project Manager will have line responsibility for a pool of Project Managers, typically this will involve, functional management, performance management, resource management and professional

development, by setting and agreeing objectives with the Line Manager and coaching as and when required

· Drive a performance management based culture to improve and drive efficiencies and performance including the effective management of underperformers

· Promotes the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive engagement

Qualifications

To be successful in the role, you should meet the following requirements:

Knowledge

· Excellent understanding of the project lifecycle

· Excellent understanding of Transformation frameworks, methodologies and best practice techniques

· A thorough understanding of the purpose, culture and fundamentals of Transformation

· Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its

customers and other stakeholders

Experience

· Extensive project management skills and experience of managing large and complex projects

· Strong people manager and broad experience in managing large teams of different work streams

· Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated

outcomes – a driver with bias towards delivery at pace and controlling project outcomes

· In depth experience of working in a banking environment and change projects

· Good stakeholder management experience, especially impactful communication, influencing and running

project governance Implementation, change management and benefits realisation

· Implementation, change management and benefits realisation

Capabilities

· Planning and Plan Management

· Portfolio Definition and Planning

· Process Re-engineering

· Risk and Issues Management

· Global Mindset

· Customer Empathy

· Decision Making

· Commerciality

· Lead Self and Others

· Business Analysis and Design

· Business Case and Benefits Realisation

· Change and Implementation Management

· Financial and Budget Management

· Tracking, Reporting and Governance

· Stakeholder Management

· Impactful communication

· Resource and Team Management

· Delivery at Pace

· Embracing change

· Achieving excellence

· Collaboration

· Problem solving and Critical Thinking

· Consultancy

· Innovation and Idea Management

Qualifications and Accreditations

· Prince2 - Optional

· PMP training

· ACIB (Associate of the Chartered Institute of Bankers) or equivalent local banking qualification - Optional

You’ll achieve more when you join HSBC.

www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS

Issued by HSBC Bank (China) Company Limited

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