天津招聘

职位描述：
Role (Purpose of the job)
To provide daily IT support to Volvo users worldwide for web based application systems and continuously improve system functionality and performance.
Key Responsibility
1. Provide excellent daily support to Volvo users worldwide to protect on-going business.
2. Proactively identify improvement areas including system, business process and IT support process.
3. Monitor system performance.
4. Continuously improve system functionality and performance and related processes.
5. Responsible for system version upgrade activity.
6. Regularly communicate with business users and customers about service level, business requirements and seek feedback.
7. Develop and enhance IT service management processes.
8. Analyse business requirements and provide sound system solutions.

Main competence requirements
1. Around 2 – 5 years of working experience in IT web based application area, working in MNC is a plus.
2. More than 2 years of experience in IT web based application system service or development project.
3. Solid experiences in MS SQL server and web based development such as .Net, ASP.Net, C#, JavaScript and development tools such as Visio Studio.
4. Good experiences in WCF/Web services, experience in Web Client Software Factory is a plus.
5. Holding MCAD / MCSD certificates is a plus.
6. Proved documenting skills, good sense on knowledge management.
7. Holding ITIL certificates is a plus, good sense of customer service.
8. Good communications skills and the ability to work well with people with diverse culture background.
9. Strong initiative-taking and follow-through skills, strong ownership and sense of responsibility.
10. Good thinking and problem solving skill, the ability to deal with ambiguity.
11. Ability to work effectively in a flexible, changing and challenging environment, manage multiple activities and priorities and work well under pressure.
12. Good business acumen and business knowledge in supply chain, working experiences in auto industry is a plus.
13. Good learning agility.
14. A good team player.
15. Good business writing skills.
16. Excellent oral and written English skills
17. Bachelor degree. 举报 分享

斯帝芬尼公司成立于1987年，是全球业界公认的IT外包服务领跑者，全球外包100强企业，面向世界500强企业客户，为大中型企业提供在岸、离岸以及近岸服务外包支持。所提供的服务包括：IT Help Desk、桌面系统管理服务、IT资产管理、SAP咨询、微软Share Point服务、大型机、手机软件及战略性人员派遣外包服务等。斯帝芬尼在全球拥有76个分支机构、21200名员工，服务遍布30个国家、支持32种语言、覆盖所有主要行业。

Founded in 1987, Stefanini is recognized as the global leader in IT outsourcing services. IT is one of the top 100 outsourcing enterprises in the world, serving the clients of the top 500 enterprises in the world, and providing onshore, offshore and nearshore service outsourcing support for large and medium-sized enterprises.
The services offered include: IT Help Desk, desktop system management services, IT asset management, SAP consulting, Microsoft Share Point services, mainframe, mobile software and strategic staffing outsourcing.
Stefanini has 76 branches and 24,000 employees worldwide, serving 30 countries, supporting 32 languages and covering all major industries.

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