天津招聘

Responsibilities:

• Troubleshoots, researches, resolves and documents solutions to complex and technical solutions.  Serves as the technical point of contact for escalated issues.
• Follows up with customer to ensure problems are resolved successfully and satisfactorily.
• Performs analysis and reporting of incident trend data to identify and eliminate root causes. 
• Serves as a subject matter expert to less knowledgeable associates and IS Team members on various applications and specialized technical areas.
• Tests newly designed products/applications for operational integrity and function.
• Collaborates and works with other cross functional business lines, Operations, IS Team members, and third-party vendor.

Requirements:

• English Degree. TEM-8, or IELTS 6.5 and above.
• Excellent English listening and speaking skills.
• Continuous Learning attitude and Good Team Player.
• Strong interest in IT/Computer Science/Troubleshooting.

碧艾吉（天津）科技有限公司（PX (Tianjin) Software Development Company, LLC）, 是一家美国独资的专业软件应用解决方案提供商。致力于为客户提供优质软件定制解决方案，并提供基于解决方案的相关咨询，应用开发，系统集成，商务智能及系统实施和维护等专业化服务。
我们始终秉承为客户创造价值及双赢合作的理念，以卓越的软件解决方案帮助客户达成各种需求，成为客户强有力的IT技术后盾，得到美国客户的高度赞赏。今天，我们以务实的服务理念将高品质的IT服务带入中国，帮助中国客户创造新价值。
公司历史：
公司于2007年在天津由美国著名企业Panda (US) Technologies Company, LLC全资注册成立，主要面向美国高端客户提供IT软件技术服务。中国强劲的经济发展，吸引了大批高端技术与服务进入中国。2011年，公司进驻天津空港经济区。办公面积增加到1600平方米，注册资金增加为500万美金，总投资额增加为1000万美金。公司将进入大力开拓中国市场的全新阶段。
美国洛杉矶总部熊猫快餐网站：http://www.pandaexpress.com/