天津 [切换城市] 天津招聘天津客服及技术支持招聘天津客服专员/助理(非技术)招聘

Customer Service Officer-Temp

道达尔润滑油(中国)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2015-06-17
  • 工作地点:上海
  • 招聘人数:2
  • 工作经验:1年
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

Activities:

Order Handling

§ Handle sales orders; contracts for 50-60 distributors/customers.

§ Arrange the deliveries base on distributor’s requirements.

§ Closely follow up the goods arrival status.

§ Timely invoice follow up.

§ Focus on the Key products and distributors/customers.

Reporting

§ Order information report to sales team, to facilitate sales and accomplish sales target.

§ Monthly stock report to key distributors/customers.

§ AR balance report twice a year.

Rebate reimbursement

§ Timely Rebate reimbursement for distributors/customers.

§ Make sure rebate reimbursement are under company’s rule.

§ Ensure the accuracy of the rebate orders in system.

Others

§ Deal with customer complaints, following and deliver the feedback information to the customers.

§ Work with supply chain department for the goods release and delivery information.

§ Regular reconciliation process for distributors/customer.

§ Implement Sales policy and strengthen the credit control procedure.

§ Assist in promotion items release.


Qualifications:

· College degree or above;

· At least 1-2 year related working experience;

· Service concept; Loyalty; Customer-oriented

· Proficient at MS Office, especially Excel

· Knowledge and experience of ERP is preferred.

公司介绍

道达尔是全球第四大国际石油天然气公司,并通过子公司SunPower在全球太阳能市场居领先地位。我们在130多个国家开展业务,涵盖石油天然气的勘探与生产、炼油、石化以及燃油、润滑油的销售。我们的愿景是成为负责任的大型能源企业。我们的近10万名员工致力于向全球客户提供更安全、更清洁、更高效和更创新的能源产品,造福尽可能多的人。
 
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。

联系方式

  • Email:Angela.xu@total.com
  • 公司地址:天津港保税区海滨八路68号