Customer Service Officer-Temp
道达尔润滑油(中国)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2015-06-17
- 工作地点:上海
- 招聘人数:2
- 工作经验:1年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Activities:
Order Handling
§ Handle sales orders; contracts for 50-60 distributors/customers.
§ Arrange the deliveries base on distributor’s requirements.
§ Closely follow up the goods arrival status.
§ Timely invoice follow up.
§ Focus on the Key products and distributors/customers.
Reporting
§ Order information report to sales team, to facilitate sales and accomplish sales target.
§ Monthly stock report to key distributors/customers.
§ AR balance report twice a year.
Rebate reimbursement
§ Timely Rebate reimbursement for distributors/customers.
§ Make sure rebate reimbursement are under company’s rule.
§ Ensure the accuracy of the rebate orders in system.
Others
§ Deal with customer complaints, following and deliver the feedback information to the customers.
§ Work with supply chain department for the goods release and delivery information.
§ Regular reconciliation process for distributors/customer.
§ Implement Sales policy and strengthen the credit control procedure.
§ Assist in promotion items release.
Qualifications:
· College degree or above;
· At least 1-2 year related working experience;
· Service concept; Loyalty; Customer-oriented
· Proficient at MS Office, especially Excel
· Knowledge and experience of ERP is preferred.
公司介绍
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。
联系方式
- Email:Angela.xu@total.com
- 公司地址:天津港保税区海滨八路68号