天津招聘

Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group in China is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

Roles and Responsibility:
Manager, Program Management – Retail System will manage a Process and Technology team driving automation and process improvement to increase efficiency and quality for RBS tasks and operation. He or she fosters a culture of change management, providing thought leadership to and influencing change at all levels in the organization. This role reports to RBS China Site lead, and works closely with the sister team in India as well as all levels of management within the organization. The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture and ability to execute and to thrive in a fast-paced, customer-centric and ever changing environment.

Key Responsibilities:

1. Leads and supports process improvement projects at the network level that may have a global impact with 3 major purposes, to improve customer experience, improve vendor experience, improve operation efficiency.
2. Manages and develops program managers.
3. Demonstrates discretion in coordination of project scoping and selection to align with business objectives.
4. Oversees site technology project portfolio, assisting Kaizen Promotion Officers and individual project managers with execution and delivery of results.
5. Work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows.
6. Identify opportunities and drive resolutions with internal and external teams to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure vendor compliances and scalable communication processes.
7. Communicates with stakeholders in all level of the organization on project and program progress.
8. Facilitates and participates in meetings as necessary to facilitate growth and network-wide parity.
9. Represent site’s needs in other teams’ prioritization processes (e.g. gathers requirements, builds case, and partners with software teams to deliver improvements).

Basic Qualifications
1. Bachelor’s Degree Required.
2. 8 + years of experience in of which a minimum 6 + years in managing people and interacting with customers / stake holders.
3. Experienced in Project Management, process improvement and change management.
4. Proficient in written and oral English/Chinese/Japanese Language skills.

Preferred Qualifications
1. MBA is preferred.
2. Six Sigma/Lean certification is preferred.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。