天津 [切换城市] 天津招聘天津高级管理招聘天津总监/部门经理招聘

Lead Service Manager(职位编号:1534903)

通用电气(中国)有限公司 GE China

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司  医疗设备/器械

职位信息

  • 发布日期:2012-08-08
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:五年以上
  • 职位类别:总监/部门经理  

职位描述

Business Segment

Energy - Power & Water


About Us

X


Role Summary/Purpose

The role is responsible for the sales and execution of services projects including coordination of all service activity, resolution of technical and commercial issues, correspondence, and periodic updates … ultimately ensuring customer satisfaction. Furthermore the candidate will play a key role in continuing to grow their business area and will therefore require experience within both technical, commercial, as well as customer relations and development.


Essential Responsibilities

• Manage project and portfolio Profit and Loss (Sales to CM) including all financial aspects of services projects: sales, cost/scope management, invoicing, collections, minimizing warranty cost and forecasting. • Sell all flow type services including opportunity identification, proposal preparation and delivery • Support the sales proposal process on large projects • Schedule and coordinate site activities between customers and fulfillment centers (Field Services, Service Center, Parts, Asset Management, etc.), coordinating all teams to provide the highest level of service and in compliance with contracted Terms & Conditions and GE financial requirements. • Direct and administer project-related activities so as to ensure that projects are completed on-time, within internal and external quality/specification requirements, • Close out projects including financials documentation, and warranty administration (both new units and services) • Implement and drive continuous process improvements • Navigate and use internal systems including transactional-Oracle, reporting/analysis-Cognos


Qualifications/Requirements

• Passionate customer service orientation • Demonstrated business / commercial acumen • Demonstrated ability to manage multiple customer events simultaneously with a sense of urgency • Strong organizational, analytical, and problem solving abilities • Minimum 5 years relevant professional experience, preferably with gas turbine technology • Six Sigma Green Belt certified


Desired Characteristics

• Technical knowledge of power generation and/or turbine equipment and operations • Experience in use of Oracle (or other ERP system) and Microsoft applications (Excel, Powerpoint, Project)

公司介绍

通用电气(GE) 公司是一家全球领先的科技、服务和金融公司,是全球最大的多元化企业,致力于解决世界上最棘手的问题。GE的产品和服务范围广阔,从能源、石油天然气、水处理、航空、医疗、运输系统、家电、照明,到金融,客户遍及全球100多个国家,拥有30多万员工。杰夫?伊梅尔特先生是现任董事长及首席执行官。

GE公司的历史可追溯到托马斯?爱迪生,他于1878年创立了爱迪生电灯公司。1892年,爱迪生通用电气公司和汤姆森-休斯顿电气公司合并,成立了通用电气公司(GE)。GE是道 琼斯工业指数1896年设立以来唯一至今仍在指数榜上的公司。

2011年GE的年销售达1420亿美元。

GE现有6个产业部门,其中包括:航空、交通运输、医疗、能源、GE金融、家庭和商业解决方案。

GE (NYSE: GE) is Imagination at Work – an advanced global technology, service and finance company that is taking on the world’s toughest challenge. Widely recognized as the world’s largest multi-business company, GE excels in a variety of sectors including energy, oil and gas, water treatment, aviation, healthcare, transportation, lighting, appliances and finance. GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE.

The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896.

Total revenue of GE reached $142.0 billion in 2011.

GE is having six businesses including: Aviation, Transportation, Healthcare, Energy, GE Capital, Home and Business Solutions.

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