天津招聘

Role title: IT Transport Program Manager

Reports to: China IT Director

Overall Role Purpose
Responsibility for the management of the IT Transport Solution (TMS and its related application/services) in China
Lead, motivate and responsible for coaching and development the team members
Working together with the APAC IT Transport team to meet business requirements and supporting growth strategy
Stakeholder management which include the China Transport team, IT Team, and also the Business Development team
Identify, deliver and communicate IT Value to the business community
Vendor management of the respective vendors involved in the delivery of IT Transport solution

Key activities
External stakeholder
Manage multiple vendors to provide the best value solution to the business
Manage multiple customers to provide the best cost effective solution on a timely manners
Internal stakeholder
Ensure delivery of IT services to the agreed SLA
Ensure regular, timely and accurate reporting of service, cost and quality KPI
Continues process improvement for efficiency, cost reduction and customer satisfaction.
Own the communication with the China business team (Transport and Business Development) to ensure their understanding of the IT solution offering and its value
Develop strong relationship with the regional team to ensure that China’s business requirements and challenges are accounted in the regional IT solution planning
Problem Complexity / Process
Lead the team
Manage China IT Transport products and application support
Engage users and ensure that their changing needs are met
Continues improvement of the existing application support operation
Ensure that the high performance for IT application support is met at the lowest cost
Deliver the financial performance within the budget
Identify new market trends and/or technology solution that we need to bring to the market to support our growth strategy
People Management
Motivate and train the team to be effective and efficient
Develop IKO with team members and monitor their performance
Conduct performance evaluation
Manage and allocated appropriated resources and commitment of staff to achieve the goal and objectives are met
Identify training needs and opportunities to develop a highly skilled team
Key Capabilities & Skills
Minimum 10 years of relevant experience including at least 2 years at management level
Previous experience as Project/Program Manager
University degree
Good understanding of Transport and Supply Chain operation
Strong experience in packaged software implementation
Experience in working in a matrix organization
Vendor management experience – know how to get the best out of the vendors
Good knowledge of the different IT services/products in the market
Fluent in English and Chinese is a must
Analytical skills
Good Presentation and Communication skills in English and Chinese
Ability to perform under pressure
Commercial awareness, customer focus
Leader, team player and self-starter

FESCO Adecco （外企德科）是中国人力资源服务行业最具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业提供最好、最专业的业务外包、招聘猎头、员工福利和人事服务等相关人力资源解决方案。
FESCO成立三十年来，长袖善舞于中国人力资源服务领域，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的人才招聘/RPO服务、一站式的外籍员工管理、人事委托/人事派遣、岗位外包/BPO服务、企业福利外包、财务外包和薪酬管理等广泛领域的专业人事外包服务。合资后的FESCO Adecco飞速发展，并且在重庆（FESCO Adecco重庆），浙江（FESCO Adecco浙江）设立了分支机构。目前，FESCO Adecco 的全国服务人数近30万名，服务客户5000余家。

FESCO Adecco致力于成为最专业的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。