天津招聘

Key Account Manager-Beijing
Job Responsibility
？ Multinational Customers (a defined portfolio)
？ Provide customer oriented service at all times relating to specific sales issues
？ Provide support to escalated issues, develop prevention and resolution for key customers
？ Facilitate the provision of solution management, account management and enhancement of supply chain that meets and exceed customers’ expectation
？ Responsible for preparation and delivering QBR meeting with customer
？ Work with operations team to resolve customer-related issues, and be responsible for business and profitability growth
？ Provide valuable information to senior management for their strategic direction
？ Identify and develop potential, sustainable customer relationship to the growth of new opportunities
？ Work with Ops to ensure the delivery of quality service to customer and the compliance of SLA and KPI
？ Actively promote the exchange and adoption of “Best Practice Sharing” within country to leverage collective learning and to improve consistency and productivity.
？ Ensure high morale and a high level of self motivation is displayed at all times.
？ Continually review and improved business processes to increase productivity and value to DSC
？ Sales/Customer Account Development – Planning and Follow Up
？ Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved
？ Promote competitive advantage and solutions to the assigned list of accounts
？ Display strong skills in target customer analysis to ensure that all customer requirements are being fulfilled
？ Margins/Profitability Assurance
？ Establish and implement a pricing review timetable that ensures management attention on improving margins from listed accounts
？ Adhere to regional standards on profit margins and discount guidelines
？ Ensure the customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too
？ Sales Team Support
？ Ensure co-operation with other members of the account management team, operations management & sales team and throughout the sales force

Skills & Qualifications:
？ 6 years of account management of contract logistics customer, experience of handling FMCG customer is preferred.
？ Strong knowledge base of contract logistics commercial terms & conditions
？ Sophisticated commercial negotiation & communication skill
？ Team player, strong personality
？ Excellent English skill

FESCO Adecco （外企德科）是中国人力资源服务行业最具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业提供最好、最专业的业务外包、招聘猎头、员工福利和人事服务等相关人力资源解决方案。
FESCO成立三十年来，长袖善舞于中国人力资源服务领域，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的人才招聘/RPO服务、一站式的外籍员工管理、人事委托/人事派遣、岗位外包/BPO服务、企业福利外包、财务外包和薪酬管理等广泛领域的专业人事外包服务。合资后的FESCO Adecco飞速发展，并且在重庆（FESCO Adecco重庆），浙江（FESCO Adecco浙江）设立了分支机构。目前，FESCO Adecco 的全国服务人数近30万名，服务客户5000余家。

FESCO Adecco致力于成为最专业的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。