天津招聘

PURPOSE OF ROLE: The IT Support Specialist is part of a team responsible for supporting the teams in the resolution of complex user based IT/Telephony hardware and software issues (including blackberry) and incidents where required, whilst working closely with business users in defining local requirements and delivering locally approved solutions. The role has global responsibility for proactive managing the key interface between our user and the teams responsible for the management of incidents, changes and requests which impact upon user.

Reporting to the North China IT Manager this role will provide the successful candidate with an opportunity to work on many IT initiatives, provide input to planning, design and development of infrastructure services and is an escalation point to a motivated team.

KEY ACCOUNTABLITIES / KEY PERFORMANCE INDICATORS (KPI)


？ Act as a hands-on technical resource and following system administrator instruction to manage local server;
？ Communicate with internal clients, vendor partners, and stakeholders;
？ Support system changes and adapt the new environment based on company standards;
？ Help to execute ongoing administration and health maintenance plans, procedures, and operations which provide from system administrator;
？ Installation and management of Microsoft Domain Controllers, DNS/DHCP, Group Policy;
？ Provide a high level of customer service through phone, email and face to face support for all group users;
？ Support desktop PCs, notebook, telephones, printers and audio/visual equipment;
？ Analyze and recommend new technologies as appropriate for use by the business;
？ Provide technical assistance and work direction to aide other employees.
？ Provide Helpdesk service by scheduled roster



KNOWLEDGE / EXPERIENCE

Mandatory:

？ Microsoft Windows Server 2003 / 2008 Administrator
？ Microsoft Windows XP /7;
？ Microsoft Office 2003 / 2007 / 2010;
？ Video Conference (Polycom);
？ Understanding of audio visual equipment;
？ VoIP Telephone (Cisco);
？ TCP/IP Network;
？ Lotus Notes E-mail Client;
？ Experience in Arcserve backup solution product
？ Mobile Technologies (Blackberry, iOS, Android);
？ VMware knowledge would be an advantage

EDUCATIONAL REQUIREMENTS

Mandatory:

？ College diploma or university degree in the field of computer science and/or 3-4 years equivalent work experience.

Desirable:

？ Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems Administrator (MCSA) 2008;
？ CCNA/CCNP;
？ Degrees in Information Technology will be highly regarded;
？ Project management skills a definite asset;
？ Customer relationship management skills gained;
？ Ability to work with business users in defining local requirements and delivering locally approved solutions ;
？ Strong language skills in native spoken & written English;
？ Ability to build, communicate and maintain relationships at senior management level;
？ Can work independently with strong analytical and problem solving skills;
？ Self-motivated, multitasking, able to work under pressure and to tight schedules.
？ Helpdesk experience with good phone manner

BEHAVIOURAL COMPETENCIES

？ Strong interpersonal and oral communication skills.
？ Ability to present ideas and solutions in user-friendly language.
？ Highly self-motivated and directed with a real sense of service and attention to accountability.
？ High attention to detail and capable of working on multiple projects or tasks in parallel
？ Proven analytical and problem-solving abilities.
？ Ability to effectively prioritize and execute tasks in a fast paced environment.
？ Experience working in a local and virtual team-oriented, collaborative environment.


OTHER

？ Travel required ( Less frequency )

Bureau Veritas set up the office in Shanghai in 1993. Now it has around 55 offices in China supporting over 7000 clients, with more than 4500 employees working in Greater China region.
In China, Bureau Veritas business operations are under 4 business divisions: Marine, Industry & Facility, Consumer Products, and Government Service & International Trade.
Marine division provide expertise services in ship classification and related services such as certification, training and consultancy, the services cover the entire ship’s life cycle, from the design stage through to the surveys of vessels in operation and decommissioning. By partnering with our clients, we bring value to ship-owners, shipbuilders, shipyards, equipment manufacturers, insurers, brokers, brokers and Flag States.
Industry & Facilities division mainly offers the services of certification, inspection, consulting, process control, project management, etc. with big clients like CNOOC, SINOPEC as well as ALSTOM, SONY, CARREFOUR, LOREAL, etc.
Consumer Products Service division a leading quality assurance provider to the consumer product and retail markets. Being as a third party inspection body, we provide independent, impartial and professional service to our clients, our services are organized by product lines:
Testing and Inspection for Toys and Hardlines
Testing and Inspection for Textile
Certification, Testing and Inspection for Electrical and Electronic Products (LCIE)
Social Accountability Audit & Factory Assessment

Government Services & International Trade division specialized in trade facilitation, import valuation and inspection of goods to ensure our clients on the effectiveness of the control of the safety and quality, as well as trader regulation compliance

For more information, please visit: www.bureauveritas.cn
Bureau Veritas Consumer Products Services (Shanghai) – Lab
必维申美商品检测上海有限公司（实验室）

We’re a joint venture company with Shanghai Inspection Cooperation and specializes in consumer products testing and consultation services which cover wide range of products including textile & garments, hardgoods, electrical products, toys and chemical.

We have served the local manufacturers for more than 10 years for which most of the end buyers (wholesaler, retailer, famous brand or department stores) are located overseas. Our lab testing reports are well recognized as we have been granted the ISO 9001 accreditation certificate by BSI and ISO 17025 accreditation certificate by CNAS and UKAS.

There are over 1000 employees working in our JV lab located at No. 168 Guanghua Road, Zhuanqiao Town, Minhang, Shanghai, China, 201108

To cope with the fast expansion of our business, we are looking for good caliber talents who are self-motivated, willing to learn and grow with a multi national company, to make contribution to the success of our business together with the big family.


有意者请将中英文简历，学历证明，相关证书，身份证复印件及薪金要求寄往：
上海市闵行区颛桥镇光华路168号 人力资源部 邮编：201108
或传真至： 021-6442-6533

Pls do add Job Code in the subject of your application email. 请申请者务必
在邮件主题中表明所申请之职位代码。