Customer Service Representative
纽威日用品(上海)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2015-03-12
- 工作地点:上海
- 招聘人数:1
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Job Purpose:
? Handle domestic China & ASEAN customers’ order, and need to have good communication with whole supply chain to make sure to ship all customers’ order on time.
? Maintain strong customer relationships by performing professional manner of call-answering.
? Assure rapid and timely completion of sales contracts and sales order entry into ERP SYSTEM.
Job Responsibilities:
? Execute customer order process, including order entry, shipping proposal, picking list, and invoicing;
? Prepare import and export related documents.
? Responds to and accurately resolves customer inquiries.
? Database / document customer inquiries.
? Responsible for communication via telephone and e-mail with company customers, prospects.
? Takes to go above and beyond the daily calls from customers; to build customer loyalty and confidence.
? Demonstrates strong problem solving skills.
Requirements:
1. University graduate, more than 3 years related working experience.
2. Good command of Chinese Mandarin, English
3. Excellent coordination and communication skills
4. Good command of word & excel
5. Trade link
6. Attention to detail a must
7. SAP knowledge and experience are perferred
8. Preferable to have experience in order processing, demand planning and logistics workflow
9. Experience in international shipment handling
? Handle domestic China & ASEAN customers’ order, and need to have good communication with whole supply chain to make sure to ship all customers’ order on time.
? Maintain strong customer relationships by performing professional manner of call-answering.
? Assure rapid and timely completion of sales contracts and sales order entry into ERP SYSTEM.
Job Responsibilities:
? Execute customer order process, including order entry, shipping proposal, picking list, and invoicing;
? Prepare import and export related documents.
? Responds to and accurately resolves customer inquiries.
? Database / document customer inquiries.
? Responsible for communication via telephone and e-mail with company customers, prospects.
? Takes to go above and beyond the daily calls from customers; to build customer loyalty and confidence.
? Demonstrates strong problem solving skills.
Requirements:
1. University graduate, more than 3 years related working experience.
2. Good command of Chinese Mandarin, English
3. Excellent coordination and communication skills
4. Good command of word & excel
5. Trade link
6. Attention to detail a must
7. SAP knowledge and experience are perferred
8. Preferable to have experience in order processing, demand planning and logistics workflow
9. Experience in international shipment handling
公司介绍
纽威集团(Newell Brands, NYSE:NWL)是一家全球著名的耐用消费品与商用产品制造商,并且是美国财富500强和S&P200上市企业。公司全球总部设在美国亚特兰大,年全球销售额约为80亿美元,旗下拥有众多全球著名品牌,包括Paper Mate, Sharpie, EXPO, Parker, Elmer’s, Calphalon, Rubbermaid, Graco, Baby Jogger, Aprica, Rubbermaid Commercial Products, Coleman, First Alert, FoodSaver, NUK, Oster, Sunbeam and Yankee Candle 等。
亚太地区是纽威集团增长最迅速的市场之一。目前集团业务覆盖大中华地区、韩国、日本、马来西亚、泰国、菲律宾、印度、澳大利亚和新西兰等国家与地区。亚太区管理团队总部设在中国上海,销售、市场营销和其它职能部门则遍布整个亚太地区。
我们向合适的人选提供具有竞争力的薪酬福利和良好的个人发展机会。有意者请浏览公司职业网页********************************/us/en
Newell Brands (NYSE:NWL) is a $8 billion is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, EXPO, Parker, Elmer’s, Calphalon, Rubbermaid, Graco, Baby Jogger, Aprica, Rubbermaid Commercial Products, Coleman, First Alert, FoodSaver, NUK, Oster, Sunbeam and Yankee Candle. Driven by a sharp focus on the consumer, leading investment in innovation and brands, and a performance-driven culture, Newell Brands helps consumers achieve more where they live, learn, work and play.
Due to our strategic focus and development in Asia Pacific, we are looking for high caliber talent to join our company. A competitive remuneration package will be offered to the appropriate candidate. Interested parties please visit ********************************/us/en
亚太地区是纽威集团增长最迅速的市场之一。目前集团业务覆盖大中华地区、韩国、日本、马来西亚、泰国、菲律宾、印度、澳大利亚和新西兰等国家与地区。亚太区管理团队总部设在中国上海,销售、市场营销和其它职能部门则遍布整个亚太地区。
我们向合适的人选提供具有竞争力的薪酬福利和良好的个人发展机会。有意者请浏览公司职业网页********************************/us/en
Newell Brands (NYSE:NWL) is a $8 billion is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, EXPO, Parker, Elmer’s, Calphalon, Rubbermaid, Graco, Baby Jogger, Aprica, Rubbermaid Commercial Products, Coleman, First Alert, FoodSaver, NUK, Oster, Sunbeam and Yankee Candle. Driven by a sharp focus on the consumer, leading investment in innovation and brands, and a performance-driven culture, Newell Brands helps consumers achieve more where they live, learn, work and play.
Due to our strategic focus and development in Asia Pacific, we are looking for high caliber talent to join our company. A competitive remuneration package will be offered to the appropriate candidate. Interested parties please visit ********************************/us/en
联系方式
- Email:Corp.Jobs@newellco.com
- 公司地址:长宁区虹桥路1438号古北国际财富中心10楼 (邮编:201103)