commercial operations clerk 商务专员
拓普克套管设备制造（天津）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：石油/化工/矿产/地质 机械/设备/重工
职位信息
- 发布日期：2015-03-25
- 工作地点：天津-滨海新区
- 招聘人数：1
- 工作经验：2年
- 学历要求：大专
- 职位月薪：面议
- 职位类别：商务主管/专员
职位描述
Qualifications:
1 Minimum two years customer service experience
2 Business education an asset
3 Knowledge of customer service principles and practices
4 Knowledge of relevant computer applications
5 Knowledge of administrative procedures
6 Product knowledge is an asset but training will be provided
7 Interpersonal skills
8 Exceptional English communication skills - verbal and written
9 Problem analysis and problem-solving
10 Attention to detail and accuracy
11 Data collection and ordering
12 Customer service orientation
13 Adaptability
14 Initiative
Position Summary:
Reporting to the Director of Customer Service Marketing, you will interact with customers to provide and process information in response to inquiries, concerns and requests about Top-Co’s products and services.
Duties and Responsibilities
1.Manage the control process by proper recording of manufacturing transactions,updating MOs on material conversions,actual labor usage and review large MO variances to ensure integrity of MO and BOM.
2. Determining the production needs and communicating information to the production supervisors.
3.Alert production,inventory control and quality control of material that needs to be confirmed for shipping priorities.
4.Communicate daily shipping backlogs with Inside Sales,SHipping,MRP and production to determine priorities.
5.Reschdule orders that have been blocked or customer is requesting alternate ship date or has increased the order.
6.Coordinate any changes and communicate with Shipping ,Inventory Control and the Quality department.
7.Work closely with and build internal relationships with sales,production,purchasing,engineering and other business units as required to provide excellent customer service.
8.perform other related duties as assigned to ensure somooth operation of scheduling.
1 Minimum two years customer service experience
2 Business education an asset
3 Knowledge of customer service principles and practices
4 Knowledge of relevant computer applications
5 Knowledge of administrative procedures
6 Product knowledge is an asset but training will be provided
7 Interpersonal skills
8 Exceptional English communication skills - verbal and written
9 Problem analysis and problem-solving
10 Attention to detail and accuracy
11 Data collection and ordering
12 Customer service orientation
13 Adaptability
14 Initiative
Position Summary:
Reporting to the Director of Customer Service Marketing, you will interact with customers to provide and process information in response to inquiries, concerns and requests about Top-Co’s products and services.
Duties and Responsibilities
1.Manage the control process by proper recording of manufacturing transactions,updating MOs on material conversions,actual labor usage and review large MO variances to ensure integrity of MO and BOM.
2. Determining the production needs and communicating information to the production supervisors.
3.Alert production,inventory control and quality control of material that needs to be confirmed for shipping priorities.
4.Communicate daily shipping backlogs with Inside Sales,SHipping,MRP and production to determine priorities.
5.Reschdule orders that have been blocked or customer is requesting alternate ship date or has increased the order.
6.Coordinate any changes and communicate with Shipping ,Inventory Control and the Quality department.
7.Work closely with and build internal relationships with sales,production,purchasing,engineering and other business units as required to provide excellent customer service.
8.perform other related duties as assigned to ensure somooth operation of scheduling.
公司介绍
拓普克套管设备制造（天津）有限公司的母公司是加拿大TOP-CO公司（网址:www.top-co.ca），它成立于1963年，总部设在加拿大阿尔伯塔省埃德蒙顿市，在美国、墨西哥、俄罗斯、丹麦、阿联酋、新加坡等国设有分支机构。该公司主要产品是石油、天然气井的固井专用设备，产品遍及北美、南美、欧洲、中东、非洲，2011年全球总销售额超过1亿美元，市场规模名列全球固井专用设备制造公司第四位，掌握世界最先进的固井技术，具有世界领先的产品研发和生产能力。为了满足其不断扩大的欧洲、中东和亚洲市场的需要，增加自身的产品竞争力，经过对天津滨海新区投资环境的深入考察，尤其是了解到东疆保税港区辉煌的发展规划、优惠的税收政策和优良的港口条件，TOP-CO公司决定在天津东疆保税区投资建设其产品生产及科研基地--拓普克套管设备制造（天津）有限公司。
拓普克天津公司的生产工艺属于高技术、高精度和低排放的机械加工，生产自动化程度较高，产品全部销往国际市场。TOP-CO公司计划用10年的时间将它在全球80%的产能逐步转入拓普克天津公司。拓普克天津公司预计2014年产品出口额为4000万美元，2015年将达到1.2亿美元。
2012年3月6日，TOP-CO公司签订了租用东疆保税港区二期海泽物流园5号和6号厂房的合同，厂房总面积为10358平方米，租期为20年，预计工厂开工时间为2012年10月1日。拓普克天津公司现内设生产部、商务部、人力资源部、财务部等部门，公司总经理由母公司选派，副总经理及下属员工在国内公开招聘，员工总数预计为150—200人。
拓普克天津公司的生产工艺属于高技术、高精度和低排放的机械加工，生产自动化程度较高，产品全部销往国际市场。TOP-CO公司计划用10年的时间将它在全球80%的产能逐步转入拓普克天津公司。拓普克天津公司预计2014年产品出口额为4000万美元，2015年将达到1.2亿美元。
2012年3月6日，TOP-CO公司签订了租用东疆保税港区二期海泽物流园5号和6号厂房的合同，厂房总面积为10358平方米，租期为20年，预计工厂开工时间为2012年10月1日。拓普克天津公司现内设生产部、商务部、人力资源部、财务部等部门，公司总经理由母公司选派，副总经理及下属员工在国内公开招聘，员工总数预计为150—200人。