技术支持-实习生
惠普公司
- 公司规模：500-1000人
- 公司行业：计算机软件
职位信息
- 发布日期：2015-07-15
- 工作地点：重庆
- 招聘人数：3
- 语言要求：普通话精通
英语熟练 - 职位月薪：面议
- 职位类别：技术支持/维护工程师 Helpdesk 技术支持
职位描述
招大四(2015届)在校的实习生
The successful applicant will be responsible for processing hardware related incidents generated by HP Insight Remote Support Software. This is L0.5 qualification level working with information available in incident telemetry and finding related information using different sources (Part Surfer, SAW etc.) without customer contact.
Person will closely cooperate with automation team to provide feedbacks to help reduce non actionable incidents and correlate related incidents.
The main focus is on following products: ProLiants, EVA Storage, XP Storage, and HPUXServer
? English (CET-6), able to communicate in English.
? At least work 4 days per week.
? Be capable to learn new technologies and product knowledge, self-driven and motivated, good team work.
? Major in Computer Science, Information Systems or equivalent experience. Bachelor or Master Degree.
? General IT knowledge about Hardware & Software.
? Basic knowledge about Server and Storage architecture is plus.
? Hardware components knowledge/description
? Data storage technology – RAID levels
The successful applicant will be responsible for processing hardware related incidents generated by HP Insight Remote Support Software. This is L0.5 qualification level working with information available in incident telemetry and finding related information using different sources (Part Surfer, SAW etc.) without customer contact.
Person will closely cooperate with automation team to provide feedbacks to help reduce non actionable incidents and correlate related incidents.
The main focus is on following products: ProLiants, EVA Storage, XP Storage, and HPUXServer
? English (CET-6), able to communicate in English.
? At least work 4 days per week.
? Be capable to learn new technologies and product knowledge, self-driven and motivated, good team work.
? Major in Computer Science, Information Systems or equivalent experience. Bachelor or Master Degree.
? General IT knowledge about Hardware & Software.
? Basic knowledge about Server and Storage architecture is plus.
? Hardware components knowledge/description
? Data storage technology – RAID levels
公司介绍
惠普（HP）公司成立于1939年，是一家业务运营遍及全球170多个国家和地区的高科技公司。我们致力于探索科技和服务如何帮助人们和企业解决其遇到的问题和挑战，并把握机遇、实现愿景、成就梦想。我们运用新的思想和理念来打造更简单、更有价值、更值得信赖的技术体验，不断帮助客户改善其生活和工作方式。
惠普（HP）是全球最大的信息科技（IT）公司之一。我们提供广泛的基础设施和商业产品，从手持设备到世界上最强大的超级计算机，一应俱全。我们为消费者提供了一系列广泛的产品和服务，从数码摄影到数码娱乐，从计算产品到家用打印。这一全面的产品组合让我们能够针对客户的特定需求，提供合适的产品、服务和解决方案。在截止至2007年10月31日的2007财年中，惠普（HP）的营业额达1043亿美元，在2007年美国财富500强中排名第14位。
惠普（HP）是全球最大的信息科技（IT）公司之一。我们提供广泛的基础设施和商业产品，从手持设备到世界上最强大的超级计算机，一应俱全。我们为消费者提供了一系列广泛的产品和服务，从数码摄影到数码娱乐，从计算产品到家用打印。这一全面的产品组合让我们能够针对客户的特定需求，提供合适的产品、服务和解决方案。在截止至2007年10月31日的2007财年中，惠普（HP）的营业额达1043亿美元，在2007年美国财富500强中排名第14位。