天津招聘

主要职责:
1- 业务增长和盈利
- 根据埃顿服务的整体业务目标和策略来管理业务单元；
- 通过对现有市场形势和新的机遇的了解，领导和发展新的业务；
- 保持现有业务的稳定、正常的运作；
- 管理和控制业务单元总成本，包括但不限于劳动力成本、运营成本、食品成本、管理费用以及其他相关费用等；
- 必须密切监督业务单元内所有应收账款和逾期账款，来确保现金流的正常运作。

2- 卓越运营和客户满意度：
- 坚持埃顿服务所倡导的服务质量。确保所有运营项目点遵循并满足该服务质量标准；
- 通过与现有的和潜在客户的定期沟通和会晤，建立起和谐和牢固的合作伙伴关系。考虑客户的需要和请求；
- 加强卓越服务意识扎根于“是的，我们能做到”的企业文化；
- 在业务单元内建立和维护一个强大的客户满意度和关系系统，以监督客户满意度和持续改进服务质量。

3- 人员管理和发展：
- 为所有业务单元的团队成员制定明确的目标、愿景和发展方向，吸引他们能够积极有效、目标统一的执行埃顿服务整体的企业发展策略；
- 确保始终如一的高标准的管理团队绩效标准，表现为：良好的团队合作、积极有效的沟通、以及不断改进的实现目标的积极效果；
- 领导和指导主要管理团队提高绩效，以及最大限度的让他们在公司发挥自己的潜能和职业发展；
- 拥护埃顿服务安全和环境的理念。因地制宜的确保业务单元员工及资产的安全；
- 宣传4种管理方法：专业化、标准化、程序化和以人为本。


岗位要求:
- 本科学历，至少10年以上相关工作经验。
- 8年或以上运营经验，其中至少3-5年管理经验。
- 最好有服务行业管理经验。
- 良好的英语听说读写能力。
- 较强的领导力、执行力和管理技能。
- 结果导向性、有责任感、良好的组织能力以及人际沟通技巧。
- 积极主动，并能够激励团队实现宏伟目标。

如果你工作积极主动，具有良好的团队合作精神并正在寻找新的挑战，邀请您加入我们的团队,请将简历发至本公司: thomas.li@adenservices.com ; donna.wan@adenservices.com



Key Responsibilities:
1-Business Growth and Profitability
- To manage the Business unit in accordance to the overall business goals and strategy of ADEN Services Group;
- Lead and generate new business by keeping abreast with the current market situation and new opportunities;
- Keep the existing business stable with healthy profitable operations;
- To manage and control the overall costs of the business unit, including but not limited to labor costs, operational costs, food costs, overhead costs, and other related costs;
- Must closely monitor all accounts receivable and overdue accounts to ensure a healthy cash flow within the Business unit.

2- Operational Excellence and Customer Satisfaction:
- To adhere to the service quality required by ADEN Services. Ensure operation service standards of quality are being followed and met in all sites;
- To build rapport and strong partnership with existing and potential clients by regular communication and meeting. Taking into account customer needs and requests;
- To enhance a culture of service excellence rooted on the solid implementation of “Yes We Can” culture;
- Create and sustain a strong customer satisfaction and relations system in the business unit to monitor customer satisfaction and continuous improvement of service quality;

3- People Management and Development:
- Give clear goals, vision and direction to all Business unit team members to engage them in performing effectively and efficiently in alignment with overall ADEN Services business strategy;
- Ensure a consistent high standard of performance of all management team, demonstrating good team work, effective communication, and continuous improvement achieving positive results;
- Lead and coach the key management team to improve performance and maximize their potential and career development in the company;
- Adhere to the safety, security and environmental advocacy of ADEN Services. To ensure safety and security of BU employees and assets considering the environment and local community where we operate;
- Propagate the 4 management method (Professionalism, Standardization, Procedure, and People oriented).


Requirements:
- Bachelor degree with minimum of 10 years of related working experience.
- With 8 years or more of Operations experience, and at least 3 - 5years of management experience.
- Preferably experience in hospitality or related industry.
- Good command of English (both written and oral).
- Strong leadership, execution and management skills.
- Result oriented, responsible and well organized with good inter-personal skills.
- A self starter and able to motivate team to achieve ambitious targets.

If you are self-motivated, a good team player and looking for challenges, you are invited to join our team; please send your resume to: thomas.li@adenservices.com ; donna.wan@adenservices.com; queenie.li@adenservices.com

With its roots in Asia, ADEN is an International Integrated Facility Management (IFM) specialist, and is always at the forefront of the latest technology.

ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.

As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.


植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家，并始终走在技术的前沿。

埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年，集团总部在中国，埃顿设施管理在业内拥有20年的丰富经验，团队不断壮大，目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市，全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40，FTSE100，福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。

作为员工来自全球30个国籍的多元文化企业，我们鼓励多样性并为我们的员工提供在中国，越南，以及东南亚，中亚和非洲的职业发展机会。