天津 [切换城市] 天津招聘天津客服及技术支持招聘天津售前/售后技术支持工程师招聘

技术服务工程师 — 机加

某化工企业

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2014-07-14
  • 工作地点:天津
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:中专
  • 语言要求:普通话精通
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

技术服务工程师 机加

【岗位职责】:

  • 配合销售团队,负责金属加工液在所负责区域的产品应用、试产、问题分析、客户生产技术改进等全面技术服务,做好售前、售中、售后服务技术支持和维护支持;
  • 协助销售团队对客户现场状况和问题或客户投诉的分析、处理,解决客户各类金属加工产品的相关技术问题,处理有关金属加工液产品在客户生产中的应用问题,并协助客户进行品质、效率及成本方面的改善;
  • 责为指定区域客户进行技术类讲解和产品应用介绍,指导和培训现场人员对产品的正常应用、维护和添加。
  • 完成各类技术报告。

【岗位要求】:

  • 年龄26岁以上, 中专以上学历, 化工、金属加工、机械、材料成型等专业优先考虑。
  • 4年以上金属加工现场工作经验,熟悉机加工现场操作和工艺要求,有汽车件压铸经验优先;
  • 有金属加工液等化工耗材、CNC加工中心及刀具等机加相关配套设备和工具的售后技术服务工作经验者优先;
  • 有一定沟通协调能力,能够快速反应客户提出的问题并寻找解决方案;
  • 能熟练应用MS Office软件来完成各类技术报告;
  • 具备良好的团队协作精神和敬业精神,为人诚实可靠、品行端正,热爱技术服务工作, 可适应经常出差;
  • 有驾照优先考虑;
  • 具备基础的英语读写能力者优先.


Position: Techincal Engineer – Metal Working

【Main Responsibilities】:

  • Cooperate and assist sales team on full technical support, including the product application, production trial, problem analysis and productivity improvement project implement and all other relative technical service and support before and after sales.
  • Assist sales team to find and analyze problems existing in customer’s production and make the necessary technical analysis and provide all kinds professional technical solutions against customer complaint or requests.
  • Implement the training program and introduce the new product application to the customers; train the operators on site how to apply and maintain with our products correctly.
  • Complete all kinds of technical reports.

【Position Requiring】:

  • Over 26 year-old, technical secondary school educated or above, majored in machinery, material, metal processing & chemical engineering is preferred.
  • Over 4 year relative working experience in metal working production, technical engineering or quality control, know very well about the metal processing procedure and quality requirements; working experience with auto-parts is preferred.
  • Relative after sales service working experience for metal working chemical materials, CNC machines and equipments and dies, etc., is preferred;
  • Be able to respond quickly to the technical problems and requests raised by customers and find out the effective solutions.
  • Be able to provide technical reports with MS office software.
  • Good team player and reliable; Enjoy technical support work and committed to frequently traveling.
  • Basic English ability is preferred.
  • Driving License is preferred.

公司介绍

We are a leading global company of specialty industry chemicals which head-quarter located in USA, we are specialized in developing, producing and selling high-tech & high-quality die-casting and metal working lubricants. Our product gains well recognition and fast sales growing in the local market in China because of our very good and stable quality, high productivity-cost performance and high general efficiency.
Welcome to visit our website: www.jschemical.com
Join us now and be a part of our success! Please submit your resume and desired position to our HR email address: hr@jschemical.com.cn.
JS化工, 是一家总部在美国的全球性公司,专注致力于开发、生产和销售技术先进、高品质、高性价比的压铸及各种金属加工特种化工润滑产品。其压铸脱模剂系列产品以其优良稳定的品质、更高的性价比及最大化的综合效益已在中国市场取得了迅速的推广和客户的广泛的认可,销售渠道已全面铺开并继续成熟地发展。
欢迎访问我司网站: www.jschemical.com
欢迎加入我司中国销售团队,请将您的简历以及应聘职位信息发至我司人事邮箱:hr@jschemical.com.cn

联系方式

  • Email:hr@jschemical.com.cn