天津招聘

The project brief:
Dong’ao island project is the Club med’s first island resort project in Zhuhai, and will be opening on 20th June. It contains 267 rooms, 3 restaurants, 3bars, 3 swimming pools and 1 Executive lounge. Aden Services provides the professional management service for club med, includes Facilities Maintenance, Public areas cleaning, Housekeeping, Landscaping, Beach services, Security services, Laundry services, and Staff canteen.

Purpose of role:
- Ensure the service delivery onsite matches both the proposal and the customers’ expectations
- Identify proactively improvements opportunities at the operations level and share them with the point of contact of the customers
- Intercept the incidents and define clear action plan to solve them
- Ensure all things matches customer requirements
- Attend weekly and monthly meeting of customers if appropriate; give feedback in a timely and professional manner
- Be the point of contact of this/these customers
- Review and interpret feedbacks from the customers to initiate appropriate actions and improve service quality; advise clients on how to better achieve required results to increase the customers’ satisfaction
- Insure all aspects of the day-to-day management of the sites are in accordance with the Company standards
- Manage and develop site team consisting around 160 staff
- Ensure safety and well being of ADEN staff working on site
- To undertake any other tasks relating to site manage

Skills required:
- Successful candidate preferably has working experiences of hospitality industry or facility/property management
- Has the ability to lead, direct, control; handles authority properly; the ability to compete against a standard of excellence; sets high standards and pursues aggressive goals; takes action and responsibility for achieving business results
- Recognizes and analyzes problems and then evaluates alternative and solution, anticipates consequences and makes recommendations to eliminate obstacles to successful completion of objectives or responsibilities.
- Exhibits appropriate work conducts and work habits; productively engages and puts forth extra efforts when needed to complete projects and meet deadlines; high level of ambition, drive, energy and enthusiasm in work.
- Advanced IT skills, including Microsoft Word, Excel and Outlook
- Ability to work to tight deadlines
- Excellent organisational and time-management skills ability to prioritises
- Workload at month end to meet milestone dates
- Ability to work effectively independently and as part of a team
- A flexible approach, with a willingness to occasionally work additional hours, if required

Other Requirements:
1.Minimum 5 years experience in hotel housekeeping operation and management in an international 5-star hotel
2.Track records in cost saving, quality control and project management
3.Strong organizational and communicational skills
4.Able to effectively coordinate and direct housekeeping team for its operations
5.Pre-opening experience is preferred
6.Fluency in English spoken and written


Holidays & welfare

- 8 weeks on site/2 weeks off
- Food, laundry and accommodation will be offered while on duty

With its roots in Asia, ADEN is an International Integrated Facility Management (IFM) specialist, and is always at the forefront of the latest technology.

ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.

As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.


植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家，并始终走在技术的前沿。

埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年，集团总部在中国，埃顿设施管理在业内拥有20年的丰富经验，团队不断壮大，目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市，全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40，FTSE100，福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。

作为员工来自全球30个国籍的多元文化企业，我们鼓励多样性并为我们的员工提供在中国，越南，以及东南亚，中亚和非洲的职业发展机会。