天津招聘

Job title: IS Site Support Engineer

Geographical Coverage: Systems Protection plant in Changshu City, Jiangsu Province, CHINA

Organization: Information Systems Department

Group: IS Site Support- Sealing & Gaskets and Systems Protection

Reporting: Regional IS Service Manager- Sealing & Gaskets and Systems Protection

Objective of this position:

Support and management of the local site IS infrastructure; assist as directed to support other Systems Protection sites in CHINA.

Job description: Site Support Engineer

Federal-Mogul is a global manufacturing and distribution company that requires experience in providing infrastructure and site support services to each location.

Job Responsibilities

· Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations.

· Accurately logs problems and their associated resolutions into the standardized support center / help desk application.

· Maintain Infrastructure and Information Systems standards in a consistent way across their site(s).

· Ensure that the Infrastructure Budgets for the site for which they are responsible are controlled effectively.

· Ensure that any issues related to Standards are reflected back to the owning group.

· Ensure that Virus Protection and Patch Management are maintained across their site(s).

· Ensure that accurate documentation, asset management and software licensing is provided across their site(s).

· Ensure that Disaster Recovery plans are developed, tested and maintained according to defined standards across their site(s).

· Ensure that Server performance is monitored and managed according to defined standards.

· Ensure that backups are completed correctly.

· Work with other IS staff to ensure that Sarbanes-Oxley requirements are fully met at their site(s).

· Work with other IS staff to ensure that all Internal/external audits are supported at their site(s).

· Assists with the planning, purchasing and implementation of PC hardware and software in compliance with Federal-Mogul IS standard policies and procedures.

· Manage and maintain the printers within their site(s).

· Ensure site server rooms are managed and maintained in accordance to company policies and standards.

· Provides user with training and communications on IS policies, procedures and technology.

· Assists with remote problem resolution for off-site users as required.

· Ensures a high level of client satisfaction and service level agreements are achieved to the best of their ability.

· Assists with the management of projects on site as required.

· Assists the Regional Coordinator to ensure a consistent approach is maintained.

Essential Technical Skills:

- 5 years experience with PC hardware, operating systems and Office productivity application software.

- Working knowledge of Microsoft Active Directory, SMS / SCCM, Microsoft Outlook is a plus. Additional experience with RF and MES technology is a plus.

- Working knowledge in multiple architecture domains (technology, data etc.).

Essential Analytical Skills:

- Excellent written and verbal English communication skills

- Strong inter-personal skills

- Candidates must have the ability to manage multiple priorities concurrently

- Must possess a disciplined approach and commitment to delivering on Service Level Agreements (SLA’s)

- Strong analytical approach to problem solving and solution development

- Willingness to adhere to a standard global process model

- Ability to effectively work in a team where other team members may be located throughout the world

- Self-starter with the ability to independently resolve issues and deliver results

Academic Requirements:

· Bachelor’s Degree in Computer Science, Information Systems or other related field

· Minimum 5 years experience with PC hardware, operating systems and Office productivity application software

· Technical certifications in Microsoft and Networking technology is a plus

一、公司简介
   
   辉门集团是全球领先的车辆和工业设备部件制造商和服务商，2013年销售额逾70亿美元，业务范围涉及多个领域，服务于全球最重要的汽车、商用车、航空、海洋运输设备、铁路、发电和工业领域。公司的产品和服务致力于提高燃油经济性、降低排放并增强车辆安全性。辉门分布于全球34个国家，拥有44,500名员工，始终致力于追求卓越。

    
   辉门是***的产品、服务和解决方案供应商，为各种车辆和汽车系统制造商提供高品质零部件，同时服务于通过维修厂和零售店销售我们世界闻名的更换件的售后市场客户。我们与全球供应商网络合作，他们的卓越服务和准时送货承诺对我们的成功至关重要。

   
   辉门（常熟）汽车部件有限公司是辉门集团100%投资的美国独资企业，于2013年9月在常熟东南开发区注册，2014年4月开始运营生产，主要生产系统保护产品。工厂引进了先进的生产设备，利用成熟的制造工艺技术，为客户生产高品质产品。


厂址：常熟高新区黄浦江路198号江苏洲艳高新产业园内北第三栋厂房。


二、公司福利

补 贴： 中/夜班、住房、交通、高温

保 险： 五险一金及补充医疗商业保险

假 期： 双休,国家法定假期，年休假，有薪病假

食 宿： 提供免费工作餐

其 他: 节假日礼物，如端午节，中秋节等；员工生日礼物；外出旅游；年底聚餐、抽奖等活动。
           
           提供完善的劳保用品，包括工作服、工作鞋等。
           
           缴纳足额社会保险及住房公积金。