天津招聘

Purpose of the position

Ensure the tasks of the Document Processing Operations department in line with current guidelines and procedures. Ensure high accuracy and productivity of all Operations output and perform all in view of our Operational Excellence.

Key Tasks

• Issue required HAWB in line with instruction as received from Customer Services.
• Issue required MAWB and manifest in line with current local and legal guidelines.
• Execute all Documentatin in line with current legal guidelines and Customer SOP(s).
• Perform system HAWB ‘mutation’
• Print HAWB correctly and on time – in accordance with shipping plan and actual shipment details.
• Correctly execute all computer data input (FOS / ACI / PACOM / PANTRANCE) as required for the relevant shipment and its destination.
• Check, monitor and manage all documentation as created by selected Agents (MAWB & MANIFEST) and report any errors/mistakes to DPO supervisor and/or DP manager.
• Ensure timely collection of all shipment related documents.
• Send shipping advice & Shipping Documents to overseas stations including MAWB, HAWB and MANIFEST
• Provide all necessary shipping documents to DPT on time for the updating of Track and Trace system.
• Update required (internal) applications.

• Ensure completion of physical fine in line with issued instuctions.
• Ensure correct physical fine flow management (creation/ Updating/ preparation for archiving.)
• Report and feedback on irregularities, pre-claims and problems to supervisors
• Carry out improvement / changes on procedures and systems as proposed by supervisors.
• Take up additional tasks as assigned.
• Back up for other team members when necessary.

Decision Making Authority

• Making decisions in view of IMS processes.
• Taking actions in view of operational excellence.
• Exception handling ONLY after consulting with Document Processing Supervisor.

Function / Market & Industry Knowledge / Business Acumen / Process working

• Excellent and thorough knowledge of Air/ Sea Export and Air / Sea Import.
• Operational know-how (Document Processing)
• Excellent knowledge and understanding-Document Process Functionality and Documentation guidelines.
• Comprehensive understanding of PA systems functionality.

Skills & Competencies

• System (Internal) focused
• Able to work in a diverse environment and cultures
• Communication & Interpersonal skills
• Ability to communicate effectively, both orally and in writing.

Educational background / Work experience

• Industry experience (0-1 years)

Language skills

• Language skills: Fluent in local language and knowledge of English will be an advantage.

Computer Literacy

• Proficient in basic IT Tools.