Guest Service Representative 前台接待
天津天诚丽笙世嘉酒店
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2014-07-17
- 工作地点:天津-河东区
- 招聘人数:若干
- 职位月薪:面议
- 职位类别:前厅接待
职位描述
JOB DESCRIPTION
岗位职责
1、Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
确保通过对客人的认知和关注,提高客人对酒店整体入住体验的满意度。
2、Greet and farewell VIP rooms prior to arrival.
亲自迎接及欢送贵宾。
3、Overall responsible for ensuring and maintaining the entire range of services offered to maximum guest satisfaction.
总体负责对客服务,确保客人满意度。
JOB SPECIFICATION
职位要求
Do you...
您是否具备...
1、Have star international hotel experience.
星级国际酒店工作经验。
2、Have university graduated.
本科学历。
3、Fluent in written and spoken English and interpersonal skills.
流畅的英文书写与表达能力及人际交往技巧。
4、Have passion and drive for achieving targets.
为达成目标而充满激情和动力。
5、Have high attention to detail with accuracy.
重视问题细节的精确处理。
6、Have time management skills.
具备合理分配时间能力。
7、Have general computer skills including: Word, Excel and PowerPoint.
良好的电脑技能,包括:Word,Excel和PowerPoint。
We’re looking for a talented and enthusiastic individual to join the team at our Radisson Blu Plaza Hotel Tianjin.Looking after our customers’needs, both internal and external, communicating with customers as well as processing and administering orders, you will be the link between our customers and our hotel.
我们正在寻找有才能和热情的您加入我们的天诚丽笙世嘉酒店团队。处理好我们的客人所需要的不同需求,与客人沟通并及时反馈、执行,您将是客人与酒店最重要的沟通纽带。
Carlson Culture
卡尔森文化
“我们充满智慧的成长”!
“我们提供优质的服务”!
“我们优化我们的资源”!
“我们吸引,培养并保有顶尖的人才”!
“我们建立长久的合作关系”!
“我们引领社会责任”!
“We grow intelligently”!
“We provide exceptional business delivery”!
“We optimize our resources”!
“We attract, develop and retain top talent”!
“We build lasting relationships”!
“We lead in social responsibility”!
岗位职责
1、Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
确保通过对客人的认知和关注,提高客人对酒店整体入住体验的满意度。
2、Greet and farewell VIP rooms prior to arrival.
亲自迎接及欢送贵宾。
3、Overall responsible for ensuring and maintaining the entire range of services offered to maximum guest satisfaction.
总体负责对客服务,确保客人满意度。
JOB SPECIFICATION
职位要求
Do you...
您是否具备...
1、Have star international hotel experience.
星级国际酒店工作经验。
2、Have university graduated.
本科学历。
3、Fluent in written and spoken English and interpersonal skills.
流畅的英文书写与表达能力及人际交往技巧。
4、Have passion and drive for achieving targets.
为达成目标而充满激情和动力。
5、Have high attention to detail with accuracy.
重视问题细节的精确处理。
6、Have time management skills.
具备合理分配时间能力。
7、Have general computer skills including: Word, Excel and PowerPoint.
良好的电脑技能,包括:Word,Excel和PowerPoint。
We’re looking for a talented and enthusiastic individual to join the team at our Radisson Blu Plaza Hotel Tianjin.Looking after our customers’needs, both internal and external, communicating with customers as well as processing and administering orders, you will be the link between our customers and our hotel.
我们正在寻找有才能和热情的您加入我们的天诚丽笙世嘉酒店团队。处理好我们的客人所需要的不同需求,与客人沟通并及时反馈、执行,您将是客人与酒店最重要的沟通纽带。
Carlson Culture
卡尔森文化
“我们充满智慧的成长”!
“我们提供优质的服务”!
“我们优化我们的资源”!
“我们吸引,培养并保有顶尖的人才”!
“我们建立长久的合作关系”!
“我们引领社会责任”!
“We grow intelligently”!
“We provide exceptional business delivery”!
“We optimize our resources”!
“We attract, develop and retain top talent”!
“We build lasting relationships”!
“We lead in social responsibility”!
公司介绍
RADISSON HOTEL GROUP
丽笙酒店集团
Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with eight distinctive hotel brands with more than 1,400 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection?, Radisson Blu?, Radisson?, Radisson RED?, Park Plaza?, Park Inn? by Radisson, Country Inn & Suites? by Radisson and prizeotel.
丽笙酒店集团是全球规模庞大和富有活力的酒店集团之一,八个独特的酒店品牌拥有超过1400多家酒店遍布于全球各地。我们的酒店品牌组合包括有:丽笙精选、丽笙、丽筠、丽芮、丽亭、丽柏、丽怡及prizeotel经济型酒店。
Ideally located on Xinkai Road, Hedong District, the 23-storey Radisson Tianjin makes a striking architectural statement on Tianjin's skyline. The iconic hotel features 270 well-appointed guest rooms and suites. The hotel's all-day-dining restaurant, Cafe@66 serves a hearty buffet breakfast and 24-hour à-la-carte menu. Delight your taste buds at China Station which features North Chinese and Guangdong signature dishes. Lounge@66 is a perfect meeting place for afternoon tea or unwinding the day with cocktails and drinks. Keep up with your fitness routine as the hotel features a fully-equipped fitness center and heated swimming pool. Take time to pamper and reinvigorate your senses at Sukhothai Spa. Radisson Tianjin caters to all your meeting needs with a wide range of meeting spaces complemented with state-of-the-art technology and professional service. With our “Yes, I Can" service philosophy, Radisson Tianjin promises perfection in meeting all your business and leisure needs.
天津备受瞩目的地标建筑——天津天诚丽筠酒店,坐落于河东区新开路,享有二十三层绝佳的观景视角,俯瞰津门古城新姿。酒店拥有270间舒适典雅的客房,包括14间套房和3间无障碍客房,一应俱全的餐饮娱乐场所,以及先进的会务设施。全天营业的全日餐厅咖啡@66,提供丰盛的自助早餐,24小时零点及送餐服务;古色古香的中国站中餐厅,主理精品北方菜系和正宗粤菜,是商务宴请或家庭聚会的上佳之选;大堂酒廊供应咖啡和各式下午茶,在此您可静享悠然时光。配备专业运动设备的健身中心、室内游泳池及静谧的泰可泰悦水疗中心,亦是您放松身心的好去处。我们秉承享誉全球的“是,我行!”服务理念,倾力满足您商务或旅行休闲的需求,为您带来难以忘怀的入住体验。
The hotel's 1,700 square meters of space includes eight meeting rooms and can accommodate business meetings or social events of up to 500 people. A professional staff is available to assist you with planning your event.
酒店拥有面积达 1700 平方米的会议空间,共设有八座会议室,可举办容纳 500 人的会议或活动。我们的专业团队可帮助您进行会议策划。
丽笙酒店集团
Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with eight distinctive hotel brands with more than 1,400 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection?, Radisson Blu?, Radisson?, Radisson RED?, Park Plaza?, Park Inn? by Radisson, Country Inn & Suites? by Radisson and prizeotel.
丽笙酒店集团是全球规模庞大和富有活力的酒店集团之一,八个独特的酒店品牌拥有超过1400多家酒店遍布于全球各地。我们的酒店品牌组合包括有:丽笙精选、丽笙、丽筠、丽芮、丽亭、丽柏、丽怡及prizeotel经济型酒店。
Ideally located on Xinkai Road, Hedong District, the 23-storey Radisson Tianjin makes a striking architectural statement on Tianjin's skyline. The iconic hotel features 270 well-appointed guest rooms and suites. The hotel's all-day-dining restaurant, Cafe@66 serves a hearty buffet breakfast and 24-hour à-la-carte menu. Delight your taste buds at China Station which features North Chinese and Guangdong signature dishes. Lounge@66 is a perfect meeting place for afternoon tea or unwinding the day with cocktails and drinks. Keep up with your fitness routine as the hotel features a fully-equipped fitness center and heated swimming pool. Take time to pamper and reinvigorate your senses at Sukhothai Spa. Radisson Tianjin caters to all your meeting needs with a wide range of meeting spaces complemented with state-of-the-art technology and professional service. With our “Yes, I Can" service philosophy, Radisson Tianjin promises perfection in meeting all your business and leisure needs.
天津备受瞩目的地标建筑——天津天诚丽筠酒店,坐落于河东区新开路,享有二十三层绝佳的观景视角,俯瞰津门古城新姿。酒店拥有270间舒适典雅的客房,包括14间套房和3间无障碍客房,一应俱全的餐饮娱乐场所,以及先进的会务设施。全天营业的全日餐厅咖啡@66,提供丰盛的自助早餐,24小时零点及送餐服务;古色古香的中国站中餐厅,主理精品北方菜系和正宗粤菜,是商务宴请或家庭聚会的上佳之选;大堂酒廊供应咖啡和各式下午茶,在此您可静享悠然时光。配备专业运动设备的健身中心、室内游泳池及静谧的泰可泰悦水疗中心,亦是您放松身心的好去处。我们秉承享誉全球的“是,我行!”服务理念,倾力满足您商务或旅行休闲的需求,为您带来难以忘怀的入住体验。
The hotel's 1,700 square meters of space includes eight meeting rooms and can accommodate business meetings or social events of up to 500 people. A professional staff is available to assist you with planning your event.
酒店拥有面积达 1700 平方米的会议空间,共设有八座会议室,可举办容纳 500 人的会议或活动。我们的专业团队可帮助您进行会议策划。
联系方式
- 公司地址:地址:span新开路66号