全球知名IT服务软件外包企业-Operation Manager
大连瑞思管理咨询有限公司
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2014-05-12
- 工作地点:大连
- 招聘人数:若干
- 工作经验:十年以上
- 学历要求:硕士
- 语言要求:英语熟练
日语熟练 - 职位月薪:面议
- 职位类别:客服主管(非技术) 客服总监(非技术)
职位描述
【全球知名IT服务软件外包企业】Operation Manager
Key Responsibilities:
* Adherence to profitability targets established
* Client Retention and Management –
* Ensure audit readiness
* Cascade and implement change management
* Resource Management- Utilization measures
* Risk Management to maintain business continuity
* Issues and escalations resolved in timely manner
* Manage employee retention (Manage attrition within a target range)
* Contribute to Recruitment (measure through participation in screening and interviewing candidates)
* Identify development needs and ensure training fulfillment for the team (to be tracked against the training plan)
Key qualification:
* Excellent communication in English, Japanese and Mandarin.
* 10 years minimum of relevant experience in managing the sizable team and delivery for Life Science BPO projects
* Good knowledge on Pharmaco Vigilance (PV) or Medical.
* Doctor degree in Medical will be a good plus.
公司介绍
瑞思咨询,14年坚持于猎头招聘领域的专业、专注,对外坚持为客户创造价值,追求与客户合作共赢、持久发展;对内坚持为猎头顾问提升专业价值,培养高产顾问。针对部分猎企纷繁的 “唯颠覆”“伪创新”“规模化(低端中介化)”“为规模速成(IPO)而融资”等倾向,公司管理层坚定认为持续提升瑞思咨询的核心竞争力与客户口碑,维持适度规模,稳健发展,是公司保持不败的法宝。
联系方式
- Email:raceresume1@163.com