天津招聘

Job title：Russian Customer Service
Location：Da Lian

Job Summary

The Senor Analyst is responsible for executing administration tasks around the ongoing operations of Russia Interview Scheduling/Phone Screening related processes required by business needs

Key Responsibilities

They will be responsible for a range of processes as defined by the team structure aligned with to provide Interview Scheduling/Phone Screening support to Russia
?Transactions
Ensure the completion of all administrative tasks related to the implementation of the service lines noted above in the team
Perform information maintenance and update for all service lines in an accurate and timely manner
?Systems / Standards
Maximize the effectiveness of the HR function by using systems (ATAS, Siebels etc)and procedures that ensure compliance with Accenture standards
?Customer Services
Ensure to provide high quality services in a timely and effective manner and within agreed service level.
Ensure that any outstanding issues / enquiries are escalated as appropriate to the team lead with constructive recommendation
?Teamwork
Maximize the effectiveness of teamwork within the HR Service Centre by providing assistance to other team members in busy periods
Regularly review and action incoming email enquiries as directed by the Specialist
?Process Improvement
Continuously improve HR processes by undertaking regular reviews and assisting in reviews administrative systems and procedures
?Auditing
Ensure the accuracy of information by regularly conducting audits as appropriate to each service line
?Special Projects
Assist country HR by providing support to local projects with ad hoc services as requested
Actively participate in internal & external initiatives where needed








Qualifications

?Education: Undergraduate degree, preferably in Human Resources, or equivalent work experience
?Work Experience: Minimum of 3 years experience

Knowledge and Skill Requirements

Advanced knowledge of Microsoft applications as well as HRIS
Good communication and interpersonal skills
Good organizational skills
Flexibility and teaming skills
Strong analytical and problem solving skills
Demonstrated willingness to work in flat team structure and develop a range of HR competences
Strong customer focus
Understanding of general HR policies, procedures and current best practice
Demonstrated ability to set and meet objectives
Strong project management skills including planning, execution and follow through
Ability to deliver high impact amid complexity, ambiguity and competing priorities
Strong supervisory and employee development skills
Ability to operate with a large degree of autonomy and independence

此职位为美国500强公司职位

职位要求：
1、2年以上工作经验；
2、俄语精通，可以和俄国人无障碍沟通；
3、英语可交流；
4、有良好的客户服务意识。


有意者，请发送简历到 hr@otconsultancy.com

Orange Tree Consultancy is an international Investment Holding company representing a group of companies in the software & services sector and telecom sector. Our clients are now embarking their long-term growth strategy in China and are seeking the following professionals to be part of their Organization in China.