韩语技术支持工程师
OrangeTree Consultancy
- 公司规模：少于50人
- 公司性质：外企代表处
- 公司行业：专业服务(咨询、人力资源、财会) 计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2014-07-24
- 工作地点：大连
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：韩语/朝鲜语精通
英语熟练 - 职位月薪：面议
- 职位类别：技术支持/维护工程师 网络工程师
职位描述
We are looking for customer support engineers to work in one of the IT/networking industry's leading customer support groups. The successful candidate must be self-managing, and have the ability to multitask and triage competing demands on their time and skills.
They must be able to adapt to changing circumstances, problem solve, work within a constantly moving corporate environment, and thrive under pressure. Their ability to effectively communicate cross-culturally is essential.
Requirements:
1. Knowledge and experience of networking devices like routers or L2/L3 switches.
2. Demonstrated knowledge of TCP/IP fundamentals is absolutely required. Knowledge of and experience with routing/switching protocols.
3. Strong analytical and troubleshooting skills, the ability to handle critical customer issues in crisis situations, and the ability to work under pressure are all required.
4. Demonstrated ability to work in a team. A team player.
You will also have access to our state-of-the-art lab, where we can recreate customer issues using a wide selection of both networking and test equipment, in a supportive environment.
5. Good verbal and written communication skills in Korean and English.
6. Typically requires BS in CS or EE or equivalent plus 3-5 years' IT/networking related experience. CCNA/CCNP/CCIE preferred.
Responsibilities include:
- Provide second line phone/email consultation to independently debug networking product problems.
- Acts as a focal point for network problem resolution.
- Acts as a technical expert.
- Receives minimal supervision.
- Receives no instruction on routine work and general instruction on new assignments.
- Ability to analyze, use and configure small to medium networks.
- Proven crisis management skills.
- Typically reports to Mgr, Technical Support.
- Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
- Applies known solutions to solve problems
有意者请投简历至hr@otconsultancy.com
They must be able to adapt to changing circumstances, problem solve, work within a constantly moving corporate environment, and thrive under pressure. Their ability to effectively communicate cross-culturally is essential.
Requirements:
1. Knowledge and experience of networking devices like routers or L2/L3 switches.
2. Demonstrated knowledge of TCP/IP fundamentals is absolutely required. Knowledge of and experience with routing/switching protocols.
3. Strong analytical and troubleshooting skills, the ability to handle critical customer issues in crisis situations, and the ability to work under pressure are all required.
4. Demonstrated ability to work in a team. A team player.
You will also have access to our state-of-the-art lab, where we can recreate customer issues using a wide selection of both networking and test equipment, in a supportive environment.
5. Good verbal and written communication skills in Korean and English.
6. Typically requires BS in CS or EE or equivalent plus 3-5 years' IT/networking related experience. CCNA/CCNP/CCIE preferred.
Responsibilities include:
- Provide second line phone/email consultation to independently debug networking product problems.
- Acts as a focal point for network problem resolution.
- Acts as a technical expert.
- Receives minimal supervision.
- Receives no instruction on routine work and general instruction on new assignments.
- Ability to analyze, use and configure small to medium networks.
- Proven crisis management skills.
- Typically reports to Mgr, Technical Support.
- Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
- Applies known solutions to solve problems
有意者请投简历至hr@otconsultancy.com
公司介绍
Orange Tree Consultancy is an international Investment Holding company representing a group of companies in the software & services sector and telecom sector. Our clients are now embarking their long-term growth strategy in China and are seeking the following professionals to be part of their Organization in China.
联系方式
- Email：hr@otconsultancy.com
- 公司地址：上班地址：大连