天津招聘

-For our Global Share Service we are looking for a HR Specialist at the earliest opportunity.

What are my responsibilities?
Mission
-Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with company regulations and guidelines.
Contacts:
-GSS external: Customers, users and external partnersGSS internal: GO DC-XX BL management & experts, GSS GO DC-XX management & cross support functions, regional GSS BL
Responsibility (fully):
- In the respective area of responsibility delivers transactional services in according to SLA in demanded quality and in accordance with company regulations and guidelines
Compliance & Risk Management (fully):
- Accomplishment and participation in compliance program and internal control activities
- Support data completion in compliance with company rules and regulations of customers
- Provides the routine checks of internal control system (SOA, RIC, etc.)
- Prepares documentation for auditors of particular customer
Customers (& Partners) (fully):
- Daily communication with customers & external partners in agreed language(s) on professional level
Processes (partially):
- Develops through professional knowledge of business processes and the role of GSS within the respective area of responsibility (fully)
- Executes assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, policies and/or instructions (fully)
- Demonstrates strong service delivery focus (fully)
- Implements continuous improvements of provided services through analytical KPI-based approach
- Implements new and updated processes
- Participates in training activities and programs for new procedures, service extensions or enhancements
- Supports and performs other assigned tasks as required
- Provides dedicated GSS services from the global product catalogue within the own area of responsibility with high efficiency based on individual task descriptions
Processes (fully):
-HRS: Support/contributes to providing standard HR services by processing transactions in line with company regulations and guidelines for a specific HRS service lines.

What do I need to qualify for this job?
Knowledge:
-Functional Expertise
-Customer Services/Services – Service Operations
-Grows practical knowledge
-Human Resources – Operations/Services
-HRS/GMS: Company and customer policies & procedures and work instructions, relevant parts of the labor code and relevant HR business processes.
-Technology Fields & Business Methods
-Continuous Improvement/Lean Management –Quality Improvement Methods
-Understanding quality management methodology, understanding quality KPIs, quality reporting, quality improvement programs, continuous quality and efficiency improvement, quality improvement methods and tools in the respective area of responsibility
-Project Management –Project Controlling/Closure
-Elementary knowledge within technology field/ business method
-Continuous Improvement/ Lean Management – Process Management
-Elementary knowledge within technology field/ business method
-Financial Management –Productivity Management
-Elementary knowledge within technology field/ business method
-Further Required Knowledge
-Min. 1 year experience user knowledge in specific IT- Systems, e.g. SAP (and/or other systems if applicable), MS Office and Case & Order management.
-Fields of Experiences
-Service Business
-Typically 1 to 3 years of experience within service operations/service management area (in two or more business processes/areas)
International Exposure
- At least 1 year of international exposure required for cross border service delivery positions
Required Education/Other required Experiences
- Min. secondary education or comparable educational background.
SLF Capabilities
-Business Result Orientation
-Completes assigned tasks
-Strategic-Innovative Orientation
-Know own area
-Customer Orientation
-Learn about customer needs
-Change Management
-Accept needs of Change
-Collaboration & Influencing
-Offers support
-Intercultural Sensitivity
-Accepts validity of different cultures
Leadership
- NA
Team Development
- NA
Value Orientation
-Open to Values
-In case you have acquired your skills in alternative ways your application is just as well appreciated.

What else do I need to know?
-Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
About NEA GSS
-GSS provides support services to all Siemens Entities. The GSS portfolio consists of Accounting & Finance Services, Human Resource Services, Supply Chain Management Services, and specialized regional expertise-based services. GSS ensures the delivery of services at competitive and benchmarked price and service levels based on agreed performance/quality levels and cost reduction (savings) targets.
-Please find more information at: http://www.siemens.com/entry/cc/en/
-We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability for the role.

Contact
-If you want know more Siemens job opportunities, please be free to log in our career website www.careers.siemens.com.cn

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