国际知名电信巨头-Service Manager
大连瑞思管理咨询有限公司
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2014-04-30
- 工作地点:上海
- 招聘人数:若干
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:客户关系经理/主管 客户经理/主管
职位描述
Responsibilities:
To develop and drive change within the business via Service Development Improvement Plans.
To be proactively involved in developing, maintaining and improving professional customer relationships for a small number of strategically important customers / defined customer base, with regular face to face contact at a high level. This includes the resolution of customer issues.
May be involved in high-level contact with medium to major sized businesses.
To have good knowledge of the customers business, systems and IT and understand the competition environment.
To build and maintain collaborative relationships with key customers and suppliers.
Builds excellent service relationships, to improve customer satisfaction in defined customer base.
To build and maintain a good working relationship with the Account Team, including working together on a pre-bid basis.
May functionally manage a virtual team of experts / specialists.
May be involved in specific credit control and credit management negotiations.
May involve team leadership / people management responsibilities.
Skills/Experience:
Reasonable knowledge of products, customers IT systems and applications, which could be domestically and globally.
Good relationship, problem solving and communication skills.
May also require a billing and/or financial and Credit Management background, including people management skills.
To develop and drive change within the business via Service Development Improvement Plans.
To be proactively involved in developing, maintaining and improving professional customer relationships for a small number of strategically important customers / defined customer base, with regular face to face contact at a high level. This includes the resolution of customer issues.
May be involved in high-level contact with medium to major sized businesses.
To have good knowledge of the customers business, systems and IT and understand the competition environment.
To build and maintain collaborative relationships with key customers and suppliers.
Builds excellent service relationships, to improve customer satisfaction in defined customer base.
To build and maintain a good working relationship with the Account Team, including working together on a pre-bid basis.
May functionally manage a virtual team of experts / specialists.
May be involved in specific credit control and credit management negotiations.
May involve team leadership / people management responsibilities.
Skills/Experience:
Reasonable knowledge of products, customers IT systems and applications, which could be domestically and globally.
Good relationship, problem solving and communication skills.
May also require a billing and/or financial and Credit Management background, including people management skills.
公司介绍
瑞思咨询成立于2006年,是国内较早经人力资源与社会保障部正式批准设立的一家专业从事人才咨询、招聘、派遣、培训、测评、劳务派遣、人力资源服务流程外包、灵活用工等业务的专业机构,自成立始即坚持较业内公司更严格的内部用人标准,拥有一批高素质、专业化的高端人才招聘顾问团队。员工团队中,23%具有博士、硕士以上学位,91%具有本科以上学历。公司既有一批平均从业经验超13年的猎头专家团队,也有一批在主要行业领域8-10年从业经验的资深猎头精英团队,更有众多从业3-5年的优秀猎头顾问。
瑞思咨询,14年坚持于猎头招聘领域的专业、专注,对外坚持为客户创造价值,追求与客户合作共赢、持久发展;对内坚持为猎头顾问提升专业价值,培养高产顾问。针对部分猎企纷繁的 “唯颠覆”“伪创新”“规模化(低端中介化)”“为规模速成(IPO)而融资”等倾向,公司管理层坚定认为持续提升瑞思咨询的核心竞争力与客户口碑,维持适度规模,稳健发展,是公司保持不败的法宝。
瑞思咨询,14年坚持于猎头招聘领域的专业、专注,对外坚持为客户创造价值,追求与客户合作共赢、持久发展;对内坚持为猎头顾问提升专业价值,培养高产顾问。针对部分猎企纷繁的 “唯颠覆”“伪创新”“规模化(低端中介化)”“为规模速成(IPO)而融资”等倾向,公司管理层坚定认为持续提升瑞思咨询的核心竞争力与客户口碑,维持适度规模,稳健发展,是公司保持不败的法宝。
联系方式
- Email:raceresume1@163.com