天津招聘

German customer service （beijing）
Responsibility：
Identify and receive Customer Service inquiries, pre-sales questions,and technical issues through telephone and email from end-users, store personnel, and Concierge.
Provide follow up service and fulfill callback requests through phone and email from end-users, store personnel, and Concierge.
Escalate customer complaints and outstanding issues to CSE and Team Leader.
Coordinate with internal departments to provide timely feedback and result to queries received.
Fulfill any projects or assignments given by immediate superior.

Qualification

1.Applicant must be mature and professional with astrong commitment towards achieving goals set by the Company.
2.Applicant must have adequate exposure to customerservice oriented work with a fine sense of organization, planning and havestrong professional attitude towards co-workers.
3.Applicant must have good interpersonal skills andbe able to deal with both internal and external customers.
4.Applicant must be fluent in both written and oralEnglish& German.
5.Applicant must have good listening and probingskills to provide excellent service.
6.Applicant must be willing to work in shiftingschedule and work on weekends/holidays.
7.Applicant must be proficient in using computersoftware such as MS Word, MS Excel, MS Power Point, and other Microsoft Windowsprograms.

日本人/印尼人/泰国人/越南人/菲律宾人/马来人/柬埔寨人/阿拉伯/招聘 北京/大连
岗位职责：
以上候选人将在世界500强外企的呼叫中心部门工作，分别安排在日语/印尼语/泰语/越南语/菲律宾语/马来语/柬埔寨语部门，主要负责日语呼叫中心的客服投诉和紧急事件处理工作，上岗之前会有相应的软件技术培训。
任职资格：
1 半年以上外企呼叫中心部门工作经验，应届毕业生亦可，公司可以帮助办理了签证。

2 会英语或是汉语一种交流语言，有意向来大连的外企工作。

3 有责任心，

瑞思咨询成立于2006年，是国内较早经人力资源与社会保障部正式批准设立的一家专业从事人才咨询、招聘、派遣、培训、测评、劳务派遣、人力资源服务流程外包、灵活用工等业务的专业机构，自成立始即坚持较业内公司更严格的内部用人标准，拥有一批高素质、专业化的高端人才招聘顾问团队。员工团队中，23%具有博士、硕士以上学位，91%具有本科以上学历。公司既有一批平均从业经验超13年的猎头专家团队，也有一批在主要行业领域8-10年从业经验的资深猎头精英团队，更有众多从业3-5年的优秀猎头顾问。

瑞思咨询，14年坚持于猎头招聘领域的专业、专注，对外坚持为客户创造价值，追求与客户合作共赢、持久发展；对内坚持为猎头顾问提升专业价值，培养高产顾问。针对部分猎企纷繁的 “唯颠覆”“伪创新”“规模化（低端中介化）”“为规模速成（IPO）而融资”等倾向，公司管理层坚定认为持续提升瑞思咨询的核心竞争力与客户口碑，维持适度规模，稳健发展，是公司保持不败的法宝。