天津招聘

Program Manager, Kindle Content Risk Management

The Kindle Content Risk Management (CRM) team is looking for a Program Manager to identify and mitigate content and publisher risk in the Kindle store. This individual will manage the detection of new types of content risks, define the needed policies to reduce the risk, engineer procedures to detect and eliminate the high risk content and ultimately design systems to automate all steps.

This is an important role that directly influences the Kindle customer experience. This role will include a mix of long term strategic policy making, project management, process optimization and system design.
? Responsible for the direction, coordination, and implementation of content risk reduction programs and plans.
? Shapes the direction of the team, keeps them focused and motivated to deliver the right results.
? Combines a deep cross-functional business understanding with automation techniques for ongoing policy and process evolution.
? Effectively applies best practices and marketplace specific needs to all strategic decisions.
? Maximizes resources for the greater good of the organization.
? Maintains a thorough understanding of technical systems in a complex automated content processing environment.
? Implements changes or develops new processes as necessary to provide the ability to reduce content risk, improve the reader experience, and better serve the content publisher.
? Continually measures and evaluates all work processes using Kaizen and other improvement methods.
? This position requires a candidate who has the ability to define automation needs and keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Basic Qualifications
? Demonstrates clear written and oral communication
? Bachelor’s Degree is required, preferred degrees include: Administration, Computer Science, Engineering or any related fields.
? 4-6 years product management or program management experience.
? A proven ability to identify new areas of opportunity and invent policies to address those opportunities using expertise in disciplines such as business analysis and process engineering and scaling with software/automation.
? Demonstrates the ability to cooperate with, and influence, multiple internal stakeholder teams accross policies and projects.
? Fluent in Chinese and English.
? Proficiency in Microsoft Excel.
? Ability to travel to the US on occasion required.
? Willingness to create policies to manage some explicit and adult content (amongst other risk types).
Preferred Qualifications
? Experience with project management.
? Knowledge of Six Sigma/Lean Processes.
? Direct experience in digital process management.
? Understanding of copyrights and the publishing industry.
? Strong technical and analytical aptitude, including knowledge of statistical tools and a history of working with engineers to deliver innovative solutions.
? Experience working in startup and internet technologies is preferred.
? Experience writing functional requirements to create new tools or refine existing ones, with a focus on transaction automation.
? Constructing data-driven analyses of new problem spaces.
? Developing business cases with policy and/or implementation recommendations to handle new risks, including scaling with software.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。