天津招聘

1. Administration


Receive and help chief watchmaker to arrange the Roster of all in-boutique workshops, and feedback to Retail team.
Help technical adviser to translate technical files if necessary.
Help to checking and recordingthe CS team AL, OT and RO application.
Local purchased tools (for workshop) management.
Receive and Check the documents need to be approved by CS manager.
Travelling arrangement
Help to contact with outsourcing service supplier for non-watch product repairing.




2. Training Support

Help CS manager/workshop manager to train new CSR in workshop to master the SAV system and repairs planning.
Help CS manager/workshop manger to train new stock-keeper in workshop to inquire the SP and place the order.
Help Technical adviser/ Technical Rep. to arrange the training matters.


3. Reporting

Provide the updatedworkshop monthly report by 5th of each month;
Collect monthly reports from area reps on 25th of each month.


4. Complaint handling

Help CS manager to communicate with customers and learn the requirement and expectation so as to solve and make the complaint customer satisfy.
Filing and record the customer complaints.



3 Years of experience in Customer service field
Chinese and English fluent is wanted
Details oriented
Reliable and steady working history;
Ability to work on PC;
Experience with customer contact;
Ability to follow instruction;
Pleasant personality;

CAREERWIN成立于2001年，由高学历且具备丰富人力资源工作经验的专业人士组成。
CAREERWIN是上海市政府认定的、合法的从事人才招聘、交流及相关人力资源服务的专业公司。
CAREERWIN既拥有上海市人事局颁发的人才交流服务证书、也获得了上海市信息港办公室颁发的上海市人力资源许可证。
CAREERWIN 致力于为客户提供操作性强的人力资源解决方案，通过出色的高质量服务，成为客户在人力资源管理方面的成功帮手。
CAREERWIN希望成为向您提供人力资源相关的、一站式服务的首选供应商。