天津招聘

Position： Boutique Manager

Job Objectives:
Being a boutique manager you will be part of a busy, dynamic environment that changes constantly, providing you with opportunities to seek and delight customwes throufh leading a team of hifhli motivated and talented retail professionals.

Key Results Areas:
1. Business Development
- Maximize store sales and revenue
- Propose store events to generate business
- Active participation in the Community to drive external traffic generation

2. Customer Relationships and Customer Service
- Attract create & maintain loyal Zegna customers at every opportunity.
- Resolve customer problems/complaints
- Be a coach to sales associates in order to develop long-lasting relationship with customers.

3. Product
- Develop an in-depth knowledge of Zegna products – composition / style / origin.
- Provide feedback on products to assist merchandising team on the plans for the buying
- Executes activities to drive sell-through

4. Visual & Image Management
- Guarantee execution of Visual Merchandising Guidelines & Standards
- Guarantee Sales Associate image and grooming according to guidelines
- Through VM be the custodian of brand image and shop maintenance

5. People
- Manage and implement performance management and talent development processes
- Recruit, select and hire store associates
- Manage and resolve conflicts to ensure a healthy team environment needs
- Take necessary disciplinary action

6.Sales Management
- Sets monthly, weekly and daily sales goals with sound action plans to meet annual plan.
- Plans sales force staffing deployment and store shift management
- Plans for trading peaks and troughs, emergencies and ad-hoc situations

7. Store Operations
- Stock room management
- Ensure compliance to company standards
- Achieve excellence in retail operations effectiveness and efficiency deliver
- Manages all financial aspects of business operations, accounting and budgeting
- Verify with the staff that all due props and store materials/tools are present and correctly used.

Job Requirements / Qualifications
- Relevant experience of 4-6 years in retail / hospitality management
- Proven record on consistently taking action to improve service level in responsible area
- Team leadership experience includes coaching operational skills and building team environment
- Team performance management involving daily goal setting and achievement
- Proven experience on managing a multi-faceted operation

The Ermenegildo Zegna Group is the world leader in fine men’s clothing. It has over 400 shops in the world and employs more than 5,000 staff. The Zegna Group has over 80 shops in Beijing, Hongkong,Macao, Taipei, Kaohsiung, Dalian,Guangzhou, Hangzhou, Harbin, Shanghai, Shenyang, Shenzhen, Wuhan, Xiamen, Xi’an, and Zhengzhou. To meet the challenges of our rapid growth in Greater China, we are seeking experienced personnel to join us.

杰尼亚是世界高级男装的代表，在全球拥有超过400家专卖店和5,000名员工。杰尼亚集团在中国的北京、香港、澳门、台北、高雄、大连、广州、杭州、哈尔滨、上海、沈阳、深圳、武汉、厦门、西安和郑州等地开设了80多家专卖店。现因公司业务发展的需要，特招聘所述人员。