天津招聘

Summary:
This position serves as the Hershey liaison at key customers covering logistics, order fulfillment, demand planning, and general operations. The person in this role will proactively develop working relationships with customer key decision-makers and appropriate Hershey functions to facilitate the creation of joint logistics opportunities and issues resolution. Proven experience with customer and Hershey business practices, roles, and information systems is a critical success factor, along with a working knowledge of order generation, forecasting, and order to cash processes. Fundamental to this position is the establishment of mutual performance expectations and monitoring vehicles in conjunction with effective and timely communication throughout both organizations. Specifically, this position will have complete ownership and compliance monitoring responsibility for the customer-generated scorecard. He/she will identify, initiate, and lead various projects, resulting in mutually beneficial improvements.

Major Duties/Responsibilities:
1. Coordinate efforts to meet or exceed all customer-defined supply chain performance metrics such as case fill rate, retail in stock and inventory weeks. Communicate monthly performance with Sales and Supply Chain Management team. Analyze root cause for metrics below target, develop plans for issues resolution and coordinate improvement activities.
2. Collaborate with National Key Accounts and Distributors to assess and improve end-to-end supply chain responsiveness and cost. Evaluate and provide Supply Chain solutions for Whitespace Markets. Take the lead in all distributor assessment for Supply chain, provide support for Distributor transition.
3. Collaborate with Hershey Sales team, customer replenishment team and distributor team to identify and recommend order replenishment for all basic, promotion, and seasonal items and new product launches.
4. Work with cross functional team and distributors to close gaps coming from Hershey Distributors Audit including QA Distributor Audit, reduce heat damage, infestation, set up distributor warehouse standards & process.
5. Utilize knowledge of Customer Retail System to develop reporting and presentation materials. Participates in customer meetings where appropriate. Provides regional support on key projects that will improves distributor /customer replenishment process and system.
6. Serve as liaison with customer on any supply chain issue. Assist customers to resolve the issues.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
1. Education：BS/BA degree or equivalent experience.
2. Experience: Minimum 7 years experience in Customer Service, Logistics, Business Management or related fields.
3. Proficient in understanding of fundamental business management and supply chain principles and concepts
4. Capacity to work within multiple internal and customer information systems.
5. Thorough understanding of key internal and customer forecasting, order generation, and order fulfillment processes
6. Proficient in all Microsoft Office applications, particularly Excel, powerpoint
7. Ability to communicate effectively with internal and customer partners at all levels
8. Advanced analytical and problem solving skills
9. Proven self-starter with ability to take initiative and follow-through to completion
10. Ability to maintain focus on Hershey goals and improvements while working with customers

好时公司，总部位于美国宾夕法尼亚州好时镇，是全球糖果业的领军者，致力于以其优质的巧克力、糖果、薄荷糖和其他美味零食为世界带来美好，并因此驰名世界。好时在全球有近21,000名员工，每天都给消费者带来高品质的美味产品。公司拥有的超过80个品牌，其标志性品牌包括好时（HERSHEY’S）、锐滋（REESE’S）、好时之吻KISSES巧克力（HERSHEY’S KISSES）、沁动爽口糖（ICE BREAKERS）和贝客诗（BROOKSIDE）。好时公司专注于在关键国际市场上实现业务增长，并在北美继续保持竞争优势。此外，好时公司在中国计划扩展巧克力以外的其他巧克力口味的品类，除了巧克力， 好时已经在中国上市了饼干， 月饼以及线下连锁甜品店等新业务。好时相信，我们能不断的为消费者点亮他们最甜蜜的一刻。

在好时，美好一直都不仅仅意味着提供美味的产品。120年来，好时致力于以公平、合乎道德和可持续地方式运营，以实现卓越经营及对社会产生积极影响。并最终为有需要的儿童创造美好未来。作为这一承诺的体现，公司创始人于 1909 年建立了弥尔顿.好时（Milton Hershey）学校，该校现由好时信托公司（Hershey Trust Company）管理。学生在该校接受免费教育、住房和医疗护理，健康成长，成为 Hershey 好时公司成功的直接受益者。