天津招聘

Job Summary

The position is responsible for providing transaction processing the areas of Compensation and Rewards, Benefits Administration, Labor Budget & Cost Analysis, Performance Management, Employee Data Management, Employee Service, HR Strategy, Communications, Reporting, Mobility, Training and Payroll delivered out of Accenture Delivery Center ensuring that they provide a center of excellence, delivering a professional, high quality, cost effective service to the clients, in accordance with agreed business and customer requirements.

Key Responsibilities

Operational

• Delivers HR service which may include one or more of the following areas: Compensation and Rewards, Benefits Administration, Labor Budget & Cost Analysis, Performance Management, Employee Data Management, Employee Service, HR Strategy, Communications, Reporting, Mobility, Training and Payroll.
• May provide services aligned to other service lines / other services from their assigned areas from time-to-time based on business requirements
• Has a working knowledge of services (products) delivered through work experience and/or training
• Completes regular standard tasks with the opportunity to vary work sequencing
• Performs skilled work requiring some functional training or job experience
• Selects the most appropriate procedures from a given set of solutions / procedures
• Able to recognize and act on non-standard situations, and adapt work to business goals
• Provides service in line with the defined Service Level Agreements in place and in accordance with the agreed scope of service as reflected in process flows and DTP
• Partners effectively with other members of the delivery team on a day-to-day basis in the joint delivery of service (‘products’) to Accenture clients to meet agreed service levels.
• Prepares official documents and letters

Cooperation and Communication

• Demonstrate support and flexibility to customers and colleagues

Qualifications

• Education Bachelor degree

Knowledge/Skills Requirements

• Knowledge of various HR operations
• Demonstrates excellent customer service skills, particularly a good people manner and strong conversation skills
• Deals with user concerns and complaints in a timely and professional manner, showing empathy with user experience
• Demonstrates excellent written and spoken communication skills in Mandarin and good written and spoken communication skills English
• Prioritizes tasks and workload
• Demonstrates excellent PC and typing skills
• Maintains customer contact via telephone calls, email and HR systems to progress user case
• Experience using Microsoft Office

投递简历邮件标题:职位名称+工作地+姓名+工作年限

邮箱：BPOHR@accenture.com

埃森哲中国信息技术交付中心介绍：
埃森哲是全球领先的管理咨询、信息技术及外包服务机构。凭借在各个行业领域积累的丰富经验、广泛能力以及对全球最成功企业的深入研究，埃森哲与客户携手合作，帮助其成为卓越绩效的企业和政府。作为《财富》全球500强企业之一，埃森哲全球员工逾259,000名，为遍布120多个国家的客户提供服务。截至2012年8月31日结束的财政年度，公司净收入达279亿美元。
埃森哲在大中华地区开展业务逾20年，目前拥有一支逾8,400人的员工队伍，分布在北京、上海、大连、成都、广州、香港和台北。作为绩效提升专家，埃森哲始终专注于本土市场的实践与成功，致力实现超凡的客户价值与成果。埃森哲帮助客户确定战略、优化流程、集成系统、引进创新、提高整体竞争优势，从而成就卓越绩效。
详细信息，敬请访问埃森哲公司主页 www.accenture.com 以及埃森哲大中华区主页 www.accenture.cn。
中国信息技术交付中心（CDC）是埃森哲全球交付网络中举足轻重的战略节点，它与埃森哲全球逾50个交付机构的约75000名资深专业人士一起构成了埃森哲横跨北美，南美及欧洲等地的全球交付中心网络。该中心始建于2002年，目前为30多家客户服务。它为中国、日本、韩国、美国、德国及全球范围内的客户提供多语言软件构建、开发和维护服务，已通过软件能力成熟度模型集成（CMMI）5级评估，以及人力资源能力成熟度模型（PCMM）5级评估
该交付中心已通过软件能力成熟度模型集成（CMMI）5级评估、以及人力资源能力成熟度模型（PCMM）5级评估，并获得ISO27001 和SSAE16/ISAE3402（SAS70）认证。我们在一些领先商业技术方面拥有丰富的经验，包括JAVA、Microsoft、SAP、Oracle、Siebel、Mainframe 等，为通讯、媒体与高技术、金融、医疗卫生和公共服务、制造、化工、能源等多行业领域的客户，提供高质量的软件技术外包服务。

埃森哲信息技术（大连）有限公司
业务共享中心 （ABS）
电子邮箱： apsscdl@accenture.com