天津 [切换城市] 天津招聘天津客服及技术支持招聘天津客户关系经理/主管招聘

ABS Dalian Recruiting Support - ASEAN/ANZ Sourcing Senior Analyst(职位编号:200223385)

埃森哲(中国)有限公司

  • 公司性质:外资(欧美)
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2013-12-24
  • 工作地点:大连
  • 招聘人数:若干
  • 职位类别:客户关系经理/主管  

职位描述

Job Summary



The Senor Analyst is responsible for executing administration tasks around the ongoing operations of ASEAN/ANZ Recruiting support related processes required by business needs to ensure successful achievement of business goals, meanwhile acts as the key contact for ATAS data quality management and sourcing management



Key Responsibilities



The Senor Analyst will be responsible for leading the Sourcing and ATAS data management subgroup for a specific GU/Country to manage the execution of a range of processes within the HR Service Centre to provide consistent high quality support to local recruiting team in accordance with the following service lines:

ATAS data management

Prescreening and sourcing



Transactions

Ensure the completion of all administrative tasks related to the implementation of the service lines noted above in the team

Ensure the Team perform information maintenance and update for all service lines in an accurate and timely manner

Effectively communicate/coordinate with stakeholders & clients as well as internal team to ensure processes and policies consistency and efficiency.



Systems / Standards

Maximize the effectiveness of the HR function by ensuring the Team use systems (Taleo, Jobboards, etc)and procedures that ensure compliance with Accenture standards & SLA

Train and support other members of the HR Service Centre in the use of various systems



People Management and Development



Maximize the efficiency and effectiveness of the Team through empowering individuals to provide maximum benefit to all customers. Activities should include but not limited to:

Performance coaching and feedback, as required

Plan and assign work to individuals within the Team that fosters maximum skill development



Customer Services

Ensure to provide high quality services in a timely and effective manner and within agreed service level.

Ensure that any outstanding issues / enquiries are escalated as appropriate to the team lead with constructive recommendation



Teamwork

Maximize the effectiveness of teamwork by providing assistance to other team members in busy periods

Allocate email enquiries as appropriate within the Team



Continuous Improvement (Processes and SLA’s)

Complete regular reviews of systems and processes used within the team

Make recommendations on process improvements

Assist with the review of SLA’s and suggest improvements to ensure continuous improvement within the HR Service Centre

Create, maintain and monitor all change requests



Auditing

Ensure the accuracy of employee information by regularly conducting audits as appropriate to each service line



Special Projects

Plan and manage ad hoc projects within the HR Service Centre to address continuous improvement initiatives



Relationships

Reports to: ASEAN/ANZ Sourcing Team Lead

Supervises: ASEAN/ANZ Sourcing Team Assistant to Analyst

External Relationships: HR Service Providers – as appropriate



Qualifications

Education: Undergraduate degree, preferably in Human Resources, or equivalent work experience

Work Experience: M

公司介绍

埃森哲(中国)有限公司诚聘

联系方式

  • Email:yin.zhijie@accenture.com
  • 公司地址:启迪大厦