天津招聘

POSITION OBJECTIVE:

Proactively pursues service and relative business through direct contact with end customers including

providing maintenance and repairing service to customers with respect to machinery and other

peripheral equipment or products; Rendering technical advice or service on product application, and

conducts training and service programs in the operation and maintenance of products, so that to

maximize sales, company profits and customer satisfaction.

RESPONSIBILITIES:

1. Make equipment installations, evaluate equipment problems and make service decisions where

required.

2. Direct service/warranty administration and the distribution of all technical materials. Prepare warranty

reports for service manager.

3. Direct the collation of field service reports to provide feedback on product deficiencies to the

manufacturing facility and assist in initiating rectification measures.

4. Execute company policies relating to business administration, ethics, safety and warranty.

5. Provide field assistance where operational / customer liaison is required.

6. Take part in training and personal development of Service personnel and oversee technical service

training for customers.

7. Ensure activities comply with legal and ethical standards.

8. Customer follow-up and ownership of all product and service related issues. Work as a continuous

customer interface for customer satisfaction feedback, etc.

9. Be responsible for service financial target on assigned territory.

10. Proactively promote solutionizing concept to delight IR customers.

QUALIFICATIONS:

1. Solid engineering background (college or higher degree in engineering, preferable on Mechanical or

Electrical Engineering).

2. Minimum 3 to 5-years experience in machine repair, maintenance and service. Air compressor

service experience is preferable.

3. Skills in computer programming and machine control are preferable.

4. Self-motivated and ability to multi-task, working under pressure to strict deadlines

5. Willing to travel and can work independently

英格索兰公司是一家年收入达到170亿美元的全球性多元化工业企业，在气温控制、空调和采暖、工业以及安防市场，我们的员工和业务部门都致力于推动我们的客户不断向前发展。为了满足发达国家和发展中国家日益增长的需求，这些市场也在持续不断地扩大。我们提供的产品、系统和解决方案用于提高工业、商业运营和家庭住宅的效率和生产率，改善全球大众生活的安防、安全、健康和舒适。这种多元化的经营为我们的员工提供了很多职业发展机会。公司旗下拥有众多世界知名的品牌，包括Club Car、英格索兰、西勒奇、冷王和特灵。在每一个业务领域，英格索兰都能够激发公司和客户的不断发展。

特灵公司于1913年在美国成立，自成立以来，始终致力于发展高效节能、舒适环保的空调产品和服务。今天，特灵已是全球最大的采暖、通风、空调和楼宇自动管理系统供应商之一。作为英格索兰集团的成员，特灵秉承集团创造和持续发展安全、舒适、高效环境的理念，为客户提供优质、全系列的暖通空调产品及控制系统，并提供综合的工程安装、楼宇管理及零配件支持服务。

如果您愿意参与我们成就明天的激情——实现人们生活、经济和社会运营的大胆变革——请加入英格索兰。我们将始终不渝地致力于成为一个拥有多元化的员工队伍并提供平等机会的公司。